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Shein Cancel Order Explained with Stepwise Process and Refund Criteria

April 15, 2022 By Adam Hill

Fashionistas around the world know that Shein makes fashion accessible to everyone from men & women to kids as well. Shein is the best online platform to buy quality and trendy clothing at affordable prices. With such amazing deals, there are times when we order something that’s not actually needed. It is wise to cancel the order immediately to avoid the hassle of online returns. So, what is the Shein cancel order process? Continue reading to know.

Table of Contents

  • Shein Cancel Order Details
  • Shein Cancel Order Steps
  • What if I Cannot Cancel My Order?
  • Refunds on Shein Cancel Orders
  • Also, Keep In Mind

Shein Cancel Order Details

For each online fashion & retail store, the cancellation of orders, returns, and refunds work a little differently. The Shein cancel order method is very similar to other online stores. You may cancel for any reason but you need to act quickly. Once the order gets shipped, there is no way of canceling it. Follow this simple guide to cancel your order.

Shein Cancel Order Steps

Shein only allows cancelation until the order is not shipped or it doesn’t have an assigned tracking number.

Shein my orders page

  • So you need to immediately go to the “My orders” section of your account and click on the “Cancel” button.
  • If asked, give a specific reason for cancelation and choose how you want to be refunded.

Note: In case you haven’t paid for your order yet, Shein will cancel it after 12 hours of ordering. The order will disappear from the cart automatically.

What if I Cannot Cancel My Order?

Shein cancel order

The only possible reason why you are not able to cancel an order is that it has already been shipped (in other words the order now has a tracking number). The only available option is to return the items using a return shipping label. Our simplified guide on Shein return policy will help you process your return easily and get your money back. If you encounter any issues, call their support team.

 

Refunds on Shein Cancel Orders

Shein refund options

Once you cancel your order, Shein will send you a confirmation message mentioning when you’ll get the refund. Usually, refunds will depend on your bank processing time and payment method used while ordering (PayPal, credit card, etc.). You may also get the option to get a refund to either your Shein wallet or to the original bank account. Choose the one that suits you.
Note: If cancellation wasn’t possible and you are returning the item, then remember that Shein will not refund the shipping fees.

Also, Keep In Mind

We hope that you got the idea of how Shein cancel order process. To put it in a simple way, you need to cancel the order before it gets shipped to your local warehouse. All you need to do is go to click the cancel button on my orders page. Once you do this, Shein will send you the refund details. If you fail to do so, then accept the order delivery and return it through the Shein online returns portal. Understand the return policy to get a better idea for a successful return.

Filed Under: How To Cancel Order

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