There arise many problems once you buy a product. We cannot always predict the product giving us 100% satisfaction. This makes us think about returning the product back to the store.
This is the reason we brought you this article to explain the Shutterfly Return Policy. Shutterfly made this policy for the same reason as any other company. To satisfy their customers and give them another chance to choose their product.
Table of Contents
What is Shutterfly Return Policy?
Shutterfly is an online American company which states that customer satisfaction is their priority. Shutterly will listen to any problem you have. If you want to return your product weigh in your options which will be more beneficial to you. You can take the help of the customer services of Shutterfly.
Shutterfly Return Policy gives you a lot of time to think about your return. They give you 60 days to make your return. They will then process your return. The quality of the product you want to return. A complete inspection will take place which will determine the decision. All the products at Shutterfly are eligible for a return.
You need to make sure that the product you return must not tamper. The condition of the product will play a vital role in your return process. If you don’t open your product it will be a big advantage. Your return request will be accepted quickly if you haven’t opened your product.
What is Shutterfly Refund Policy?
Shutterfly has created a very rigid refund policy. It might not play to your advantage but if you really don’t like the product and want a refund. You will have to make a return and ask for a refund. You will have to complete your return process in order to move onto the refund process.
If the product you return is because of the mistake Shutterfly makes, then you will be refunded in full. If the returned product is your mistake or for your personal reason then you will be subjected to only 50% of the refund from your total purchase amount. Now, Shutterfly will determine the reason behind the return from their inspection and from your word of mouth.
Shutterfly has issued the right which makes them legally give you store credit instead of cash at the time of your refund. They will provide you this information while your refund policy is processed. The refund will include the cost of the delivery on your original purchase. Your refund will not include the shipping charges at the time of returning the product. After your refund request is accepted. Shutterfly will take 10 business days to process your refund.
How To Return Your Product Back To Shutterfly?
This is probably the easiest section you will find in our article. This is because returning a product to Shutterfly is one of the easiest methods. Once you get your product from Shutterfly. Follow these steps.
- Open the product carefully.
- Check the product for any damage.
- If there is damage or you didn’t like the product or they sent the wrong product.
- Contact Shutterfly.
Shutterfly will listen to your problem and then tell you to return the product for inspection. You should also click photos for proof of damages. Once they ask you to return the product. Follow these steps:
- Take out the return label from the product packing.
- Re-pack the product.
- Fill in the return label and attach it to the box.
- Send the product back through any postal services.
With this process, you will successfully return your product back to Shutterfly. Don’t skip any step especially about filling the return label. The return label will have the address where the product should be sent.
Do You Want To Cancel Your Order?
This section is important because this is crucial for you to cancel your order. You might get many reasons to cancel your order. You may accidentally place an order, maybe it is your first time placing an order and you place two orders. It is a very general mistake and Shutterfly understands that.
They provide their customers with 30 minutes’ time. In these 30 minutes, the customer can cancel their order. They will not ask you anything for canceling your order. You can have absolutely any reason in the world to cancel your order. They will neither charge you any fee for placing an order.
Now, below we are going to mention 2 ways in which you can cancel your order at Shutterfly. Read the methods carefully to cancel your order. If you don’t follow the methods you will end wasting your money on something you didn’t want.
Once you have completed the process of ordering yourself a product from Shutterfly. It will show a page with all the details of your order.
- This order detail page will contain a cancel button at the bottom of the page.
- Click on that cancel button and you will be asked again whether you want to confirm your cancellation.
- If you have made up your mind then you can click on yes and confirm. This method will solve your problem and cancel your order.
This method is useful if you have skipped your order detail page.
- Visit their website
- Log in to your Shutterfly account.
- Open your order history page.
- Remember you only have 30 mins to cancel.
- Select your order you want to cancel.
- Once you open the product details then you have to continue following the steps like method 1.
This is the complete section for how to cancel your order. Remember you will not be charged extra for canceling your order. If you have already paid for your order, then canceling your order will initiate your refund process.
What is Shutterfly Exchange Policy?
When you don’t want the cash and just want to buy the same product then the exchange policy becomes very useful. Although we researched a lot but couldn’t find anything on the Shutterfly exchange policy. They do not have any policy placed for product exchanges as of now. We will try to update all our readers if they come up with anything related to the exchange policy.
Frequently Asked Questions
Can I return my product?
Yes, you can return your order within 60 days of purchase.
Can I cancel my order once placed?
Yes, you can but you need to be quick as Shutterfly only allows 30 mins window to cancel your order.
Can I edit my order?
Yes, you can edit your order even after you place it but you need to be quick and contact the customer service.
How can I return my product?
As Shutterfly is an online store, you will only have one option to make your return and that will be to mail them through postal service.
How can I contact Shutterfly?
You can contact Shutterfly though this link: https://support.shutterfly.com/s/article/Contact-Shutterfly-via-Chat-Email-and-Phone-1.
This article will be helpful to those who bought something from Shutterfly and now want to look at what types of options he/she has. We have provided information to the best of our knowledge. We have our article helped you with your query. There is a comment box below that is for our readers. We would love to hear your personal experiences to give us a different perspective. Read our other articles. Spirit Halloween Return Policy, Nike Return Policy.