In our article today we are going to talk about the Staples Return Policy. The store sells all stationery items and other digital software products for office use. Basically, it is a stationery store with a favorable return policy. Therefore, today we will discuss the Staples Return Policy in detail. Apart from just the Staples Return Policy, we will also tell you how the refund policy works in case of different products. Now, the section below will tell you more in-depth about the policy and the store. Kindly read the entire article to get well acquainted with the policy for returning a product to the store.
About Staples Return Policy
The Staples Return Policy is very convenient to customers as it provides flexible returns. You can return a product if you did not like it to the store or online. Any office stationery items r products and software can be returned at any time. However, you have to return technology items and furniture within 14 days of purchase. Digital software can’t be returned and prepaid cards will also not be refunded. The eligibility for returning your product will depend on the product.
Further, we will tell you more about ways to return the product an how you will receive the refund. So, in the next section, we will tell you about the online and store return policy.
Types of return
You have two methods of returning your product, directly store return or online. If you have purchased it from a store, we will tell you what exactly you can do. Remember all products from the Staples store cannot be given for a return. The return will depend on what type of product you are wishing to return. Read the following points to know what items you can return as per the Staples Return Policy. This applies to both in-store purchases as well as store purchases.
- Both technology and furniture have to be returned within 14 days
- Digital software will not be refunded.
- All other office supplies can be returned at any time.
- Other software if unused and unopened can be returned at any time.
- You can also not return ink and toners after opening or after expiry.
- All Applecare items have the flexibility of 30 days to return.
Just remember these points while you return a product and it will be really convenient. Now, we will move forward to how you can return the product/s.
As per the Staples Return Policy, you can initiate a return process online if you made online purchases or walk directly to a nearby store. Here, we will discuss the store returns. Therefore, if you have made a store purchase, make sure to read this part carefully. You can return any office product at any time provided you have the receipt of purchase. any downloadable software cannot be returned. Any tech items like printers or scanners have to be returned within 14 days. You will have to show the purchase proof as well.
In addition, you can return Apple products within 30days with the bill. Any assembled or disassembled furniture also has to be returned within 14 days. You can know in detail about all types of items to return here.
Staples Online Return Policy
For all online purchases, you have to initiate the return process online only. Visit the online site ‘Staples.com’ and login into your account. Select what you want to return from the order section. You will be asked to provide a reason for return. Answer the question and proceed. Pack the item in the pack you received it in, stick the shipping labels provided. Lastly, mail it to the store’s address and wait till it reaches there. The refund will be provided once the store receives your product.
The refund will depend on your purchase and how you have followed the return policy. We will talk more about the refunds below. If you made any cash purchases, you can opt for a cash refund at the store.
Staples Refund Policy
This is another aspect of Staple return policy. The refund policy is such that, it might take 3-10 days for the amount to reflect in your account. This will depend on the transaction and the type of card you have used. If you have made a transaction using major debit and credit cards, you will receive a refund in 3-5 days. If you want the amount in your staples credit card, it may take the same amount of time. Gift cards and cheques will take 7- 10 days. Depending on your medium of transaction, you will receive the refund amount. If you have used coupons for purchasing the product but return it, the coupon will be refunded within 72 hours.
Exceptions to the Return Policy
If you do not have a receipt for your purchase, you have to show an identity proof. Visit the store within 30 days of purchase. If you made the purchase using a card, you can show that and get the details of your purchase. In any other case, you will get the lowest selling price of the store credited to your account. If you purchased the wrong item, you will have to return that product first. Once you return it, you have to place a fresh order for the one you actually want.
Can gifts be returned?
If you have the receipt you can receive a refund or just a store credit at the lowest selling price.
How will I get refunded?
Refunds will be provided in your debit or credit cards. It may also be given in your store credit cards.
Can I exchange a product?
Return the product and order a new one.
Coming to the conclusion part of this article, this is all about the Staples Return Policy. We sincerely hope that this article was helpful to you. Moreover, apart from just the Staples Return Policy, we have also talked about the refund policy in our article here. According to our research, we have tried to include all the relevant details necessary here. But if you still feel we have missed out on certain points, do let us know in the comments below. Also, read the other related articles on our site till then. Thank you for reading this and we will look forward to your feedback.