Want to return a Steve Madden product, but don’t know how to go about it? Steve Madden return policy has made the whole process easier and hassle-free. The following article has explained the return, refund and exchange policies in detail so that you don’t have to worry about it anymore. It’s simple and easy to follow the procedure that will help you through the whole process easily and quickly.
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What is Steve Madden Return Policy?
Steve Madden is one of the most iconic brands. The Steve Madden return policy states that their unworn merchandise can be returned or exchanged within 30 days of delivery. The product must be in the original packaging along with the packing slip.
Does Steve Madden Offer Free Return?
Yes all returns to Steve Madden will be free for all their customers. You must only follow their return conditions and you will not be charged any shipping fee or handling charges.
How Can I Return My Steve Madden Purchase?
Figuring out a way to return a product can be a hassle at times. But there are some easy ways through which you can return your Steve Madden products.
Steve Madden Return Policy In-Store
The products can be returned to the nearest Steve Madden store (excluding Colorado, Utah and Savannah, GA locations). The Steve Madden return policy states that the products can be returned if they are unworn and it has to be in their original packaging along with the packaging slip. Returning the Online product is also acceptable at the store. Take your item and purchase receipt to the counter and their associates will assist you with the process of return.
Steve Madden Return Policy Online
Steve Madden thinks about customer satisfaction. You can also complete the process in the comfort of your home. The online return policy helps in making the process easier. You don’t have to go through the trouble of searching for a steve madden store and going there with your product.
- Log into your Steve Madden Account.
- Select the product that you want to return.
- Print the shipping label.
- Drop off at a nearby FedEx location.
Before dropping it off, ensure that the product is in the original package and no component is missing from it.
Steve Madden Return Policy with Happy Returns
Return the product to a nearby happy returns bar. You have to keep your email id or order number handy. when you give your product at the happy return bar, they ask for one of them. This helps them to track your product. once the product reaches their warehouse the refund process begins.
Steve Madden Return Policy Without Receipt
If you have lost your receipt for the product, then you shouldn’t worry. Steve Madden return policy has made the process of returning a product without receipt easier for customers. They have to go to a nearby happy returns bar and give the email address or order number as they don’t have the receipt. they will check your product details and inspect the condition of the product. once it is completed, the refund process will begin.
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Steve Madden Return Policy Exceptions
There are certain exceptions when it comes to returning a Steve Madden product. These exceptions will provide a clear picture of the Steve Madden return policy. The following type of exceptions are as follows :
- Purchase of clearance items.
- Apparel items.
- Masks, mask filters and earrings.
- E-Gift Cards and standard Gift Cards.
Keeping these things in mind will give you a hassle-free experience to work with.
Steve Madden Exchange Policy
Steve Madden has an exchange policy and it differs if the product does not fit you or if you wish to exchange it for a different style or colour. The exchange process can take place seamlessly by keeping in mind the following things.
If the fitting of the product is bad then returning it to FedEx or happy returns helps with the process. Now, choose the exchange online, if the chosen product is available it will be shipped as soon as the aforementioned product is returned.
But if you wish to have a different style or colour for the purchased product then place a new order for the item. after placing the order call the customer support executive at 1-888-MADDEN and they will provide you with a return authorization and a prepaid FedEx shipping label. Also, provide them with your new order number, this will help you get the full refund for the previous product once it reaches their warehouse.
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Steve Madden Refund Policy
Steve Madden does provide a refund for the products which is by their return policy. The checking of the returning item happens thoroughly. The refunding process begins after that.
The refunds usually take 5 business days after that. There is no refund on the shipping charges. You will get your refund in the original mode of payment. If the customer returns the product in-store then they can choose the refund through the original mode of payment or in-store credits.
Frequently Asked Questions
1. Can I return my Steve Madden's for free?
If the product is unworn and in the original packaging, it can be returned or exchanged for free.
2. Do I need to go to a steve madden store to return my item?
You can either choose the instore or online returning methods based on your convenience.
3. After how long will I get my refund?
The refunds are usually processed within 5 business days after the product is returned.
4. Can I return slightly worn shoes?
Steve Madden return policy doesn't allow worn products to be returned.
Keep in Mind!
The article has explained the process of Steve Madden return policy with detailed and easy processes. the policies explained gives you an idea of what to expect when the process is over. Be sure to provide the correct details regarding your returns to avoid any delay in completing the process. You can also use our comment section to give your feedback or share your experience. You can also check out the return policies for similar brands like Nike and Adidas.