Want to return your purchased timberland product? Well, then this article is a perfect solution to your problem. In this article, we have given detailed information about the timberland return policy. We have also explained the ways by which you can return your timberland product and what things you need to keep in mind while returning any product. Just simply follow the steps mentioned in the article to return your purchased timberland product whenever you wish to.
Before we head towards the article, let us give you some brief knowledge about the timberland company. Timberland is an American origin company. It focuses on the manufacturing and retailing of outdoor wear and mainly footwear. The company is also in the business of selling apparel, which includes clothes, watches, glasses, and leather goods. The headquarters of the company is situated in Stratham, New Hampshire.
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Timberland Return Policy
Moreover, Timberland wants each of its customers to feel as confident in their order as the company feels confident in its products. As per the timberland return policy, the customers can return the purchased product within 60-days of purchase. The customer can return the product for any reason like size, fitting, or style issues. But the product should not have any damage to it. Timberland offers free returns on any of its products. Simply keep the packing slip along with the original credit card which you had used to make a purchase.
There are multiple ways through which you can return your purchased timberland product as per the Timberland Return Policy. You can return the product through FedEx, return it by post office or you can return it to the store. We have explained Both of the ways in detail in the following article. Keep reading to know everything about all of the ways to return the timberland product.
Store Return
The customer must return the product within a 60-day period of purchase. After the period the store will only accept the defective merchandise as per the timberland return policy. Follow the below steps to successfully return the timberland product at the store.
- First, reach out to the store with all the original receipts. You need to carry the packing slip and the original credit card which you used to do the purchase payment.
- Ask the store executive to do the needful process for the return of the product.
- After that, provide all the original documents to the store executive.
- The store executive will take care of all the processes required to complete for the successful return of your product.
If you have purchased timberland products from any other alternative payment method, the store will issue you the store credit which you can use at any of the timberland specialty stores or online at timberland.com.
FedEx Returns
The second way through which you can return the timberland product through Timberland Return Policy is by FedEx. FedEx is an American company that is deployed in delivery services. Its name origin is Federal Express which was in use from 1973 to 2000. Follow the following steps for the return of the timberland product.
- Use the return label provided in the box on the packing slip.
- Also, note down the order form and return form label which is already provided on the packing slip.
- Now send the box at any of the FedEx offices or dropbox locations.
If the package is mailed from the united states itself, then no postage is required.
Post Office Returns
The third way through which you can return the timberland product is by mail. You can easily return the timberland product through the mail by following the shown steps below without any issues.
- Note your return label provided in the box in the packing slip.
- Also, note down the order form and return form label which is already provided on the packing slip.
- Now send the box at any of the United States Post Office locations.
You will not require the postage if the package is mailed from the U.S. itself.
Return Process and Refund
You will get a credit on your purchase of the initial form of your payment for the product price once the return of your Timberland product is received and processed by the company according to the Timberland return policy. If you have made the purchase through the timberland gift card, the original gift card will be credited with the returned product amount. The company will send you an email in which there will be a confirmation of your product return. It normally takes around two billing cycles for the amount to get credit on your credit card.
Returning Custom Products
Well at this present time, the company is unable to accept any returns on the customized product. You will only get a refund in case of manufacturing defects, else you will not get any refund on custom footwear. For more information regarding this return, contact the company from their ‘Contact us’ section on their official website. You can also click here to directly visit on that page.
Return Products Bought From Timberland.ca
Make a note that the purchases that are made from timberlane.ca will not be processed in any of the timberland stores. The return label is required for the successful return according to the timberland return policy. You have to return the product at the address given on the packing slip with the return label.
Credit Time Period
The company will do anything to take care of your return to complete as quickly as they can. You will get a credit for the refund in the initial form of payment of purchase in 7-10 working days. A credit amount can take more than one billing cycle to appear after the successful processing of your return. The processing time may vary accordingly.
FAQ’s
When will I receive my refund?
As soon as your parcel reaches them, It can take up to 5 days for the credit to appear in your card statement.
In how many days can we return the product?
The customer must return the product within a 60-day period of purchase.
Received a faulty item?
Return that faulty item back to them for your full refund.
Where can I find the order number?
You can find your order number on the shipping confirmation mail sent by the company to you.
What are the ways in which we can return the product?
1) Store return 2) FedEx Return 3) Post office return
Summary
To summarize, Timberland provides the best services to its customers and hence makes sure that the customer can easily return the product without any difficulties. We have tried to pack this article with all the information regarding Timberland Return Policy. We have also tried to explain every way to return the product through step by step method. You can ask any questions regarding your doubts on this topic in the comment section given below. Additionally, our publications also include many more articles which you may find relatable to this topic. You can read some of the articles like Groupon Return Policy and Ping Return Policy by clicking on the provided link.
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