Topshop is one of the largest multinational fashion retailers of shoes, make-up, clothing, and accessories. Sometimes you might need to return your product due to various reasons. For such cases, Topshop has created a Topshop return policy.
Therefore you should know everything about their return policy. Even if you don’t know, no need to worry, we will give you all the required information. Just be with us and keep on reading.
Table of Contents
What is Topshop Return Policy?
Topshop return policy allows you to return the product within 45 days of purchase. But you have to return the product within 28 days of purchase with a valid receipt to get a full refund.
If you return the product after 28 days and before 45 days you may not get a full refund, instead you might get a gift voucher.
Can I Return to Topshop After 28 Days?
Yes, Topshop accepts returns even after 28 days. Returning the item between 29 and 45 days might not give you a full refund instead you will get a Topshop gift voucher.
This gift voucher will value equal to the amount you paid for the product which can be used in your next Topshop purchase.
Return on Damaged or Incorrect Items
If you receive the damaged or incorrect item by mistake, then immediately return it. The returning process is the same only the reason for return must be changed to “faulty” or “incorrect item received”
Does Topshop Charge Return Fee?
No, Topshop doesn’t charge any fee for returning but the thing is that you won’t get the shipping charge refunded. Shipping charges will be automatically deducted from the total amount. The rest of the amount will be credited to your original mode of payment.
The Methods to Return Topshop Order
According to Topshop Return Policy, you can effortlessly return your product in different ways in a different country. So to reveal all the secrets about Topshop returns, continue to read.
In-Store
You can make your return to the store nearest to you. You will just have to follow the procedure that we have provided.
But before starting with this Topshop return policy method, make sure that you haven’t crossed 45 days mark after the purchase.
- Firstly, Visit the “Delivery and Returns Page” on the official website of Topshop.
- Now click on “Returns“. For reference, we have provided an image.
- So you will find an option named “Find Your Nearest Store“. Click on it.
- Now, enter your country and city Pincode.
- You will be shown Topshop stores present near where you live.
- Now visit the Topshop Store and ask Topshop executives for help regarding returns. They will help you out.
- Make sure you have original tags and barcodes, original packaging, and receipt. when you visit to return an item at TopShop.
This procedure is easy and you can return your product effortlessly. But there is another way to return your product.
Online
You can easily return your item to Topshop by mail. For this, you’ll need a return label. Most of the time you will receive the return label with the order.
For some countries, a physical return label is not given in such cases you need to generate the return label from their website.
- Go to “My Order” and click on “create return“.
- Choose the item to be returned and give the right reason.
- Find and select the nearby drop-off location you prefer.
- Create the return and you will receive the return label in your mail.
- Pack all the items in their original packaging and attach the printed label to them.
- Go to the nearby USPS drop-off location and return the package.
Topshop Return Policy: International Returns
If you are an international customer and want to return your product, the Topshop return policy provides easy returns. Just follow the steps.
- Firstly, Visit the “Delivery and Returns Page” on the official website of Topshop.
- Click on Generate Your Return under International Return Section.
- Now enter your order number and make sure you make entered it correctly. Now enter the Email or ZIP code and click on Proceed.
And you will be good to return your product easily.
Topshop Christmas Return Policy
Usually, Topshop gives 28 days to return the item from the day order is received. But all purchases made from November 8 to December 24 will get the return period up to 31st January. Topshop orders after 24 December will have a standard return policy.
Non-Returnable Items
To maintain customers’ safety, certain items can’t be returned or exchanged by Topshop. Let’s see what are those.
- Any opened and damaged body products.
- Underwear and other inner wear if the label is broken.
- Broken pierced jwellery.
- Swimmer if opened and labels are broken
Make sure you keep the item unused and undamaged and in original condition to return it. It is your responsibility.
Topshop Refund Policy
After you follow all the Topshop Return Policy terms properly and return the product to Topshop, you will get the confirmation email. This email will let you know that your product has been received by them and your refund will be processed.
After you get the confirmation email, you will have to wait for at least 5 business days for a refund. If you didn’t get any refund at this time, you can call on Topshop helpline at (+44) 0344 984 0264. Topshop will provide you with a refund on the platform you used to pay for the product.
Topshop Exchange Policy
If you have purchased any product from the Topshop store, you won’t be able to exchange your product with another. You can’t also get an exchange with the help of their official website.
But, you can easily exchange any product bought online by visiting any Topshop Store in the UK or Ireland (Departmental Store doesn’t include). The products with a double asterisk (**) on the dispatch card won’t be exchanged.
Frequently Asked Questions
1. How many days will it take for a refund from Topshop?
After you get the confirmation email, wait for 5 business days for a refund. If you didn’t get any refund within this time, you can call on Topshop Helpline Number on (+44) 0344 984 0264.
2. Can I exchange the product bought from Topshop Store?
If you have purchased any product from Topshop store, you won’t be able to exchange your product.
3. Within how many days we have to return a Topshop Item?
Topshop Return Policy says if you got a defective or incorrect product, you can return it within 45 days after the purchase date.
4. What is Topshop's Helpline Number?
Topshop Helpline Number is 0344 984 0264 (Internation customers will have to add +44 before dialing)
Summary
Moreover, we discussed a lot of things about the Topshop Return Policy. We also discussed the process, exchange, and refund policy. Also, we learned about the products with their return policy. Hope you found the answers on how you can start easy returns.
If you have any queries, drop them down in the comment section below that will help us resolve your issues. You might also like to check out our similar articles on Forever 21 and Zara.
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