Tractor Supply retails in hardware and tools. They are known for the customer service they provide. Similarly, their Tractor Supply Return Policy also serves a big purpose for the customers. Under this policy, you can return any purchased item in a given duration. Hence, before purchasing from Tractor Supply, you must know their Return Policy as well. Go through the below-explained details to know how the return policy works.
What is Tractor Supply Return Policy?
The return policy of Tractor Supply offers returns for 30 days from the date of purchase. You can do the process of return in-store as well as online. The Tractor Supply return policy also requires you to present proof of purchase for a full refund of your money.
Are Tractor Supply Returns Free?
Yes, Tractor Supply returns are free for in-store returns. However, for online returns, the shipping fee is deducted while making the refund. The only exception is where you get your returns free for online purchase if there is a shipping error, shipping damage or manufacturer defect with the product.
Can I Return Live Goods At Tractor Supply?
Each live good may have unique return instructions. Please refer to your email communication or the product page for specific details.
How to Return at Tractor Supply?
Tractor Supply accepts returns in two ways. You can either return the item online or bring it to your nearby Tractor Supply store. You can opt for any of the two according to your convenience. Both the methods follow the same rules. You need to return the item within 30 days along with the proof of purchase.
Tractor Supply In-Store Return
Tractor Supply return policy covers store returns for in-store as well as online purchases. The cash register receipt is proof of your in-store purchase. In case you are returning after 30 days, or without the receipt, then you can talk to the manager and see if he approves your request. If he does, then you can process your return. If you are returning without a receipt, you need to present a valid state/federal ID. Once the manager approves your request, you receive your refund in the form of an In-Store merchandise card.
Tractor Supply Online Return
Online returns are easy. Just follow these simple steps.
- Log in to your account and go to the “order history” page. ( If you are not a registered user, go to the order lookup page and provide the necessary info.)
- Click the “returns” button next to the item you wish to return and provide the reason.
- Now you can choose whether you want to bring the item to their store or ship the items back and click submit. For online return, print the return label.
- To ship the item back, drop the return package ay any UPS location with return label attached.
If you want to return to the store then take your purchase back to any of their store for an immediate refund or exchange. For this, Tractor Supply return policy requires you to present your order confirmation mail and valid I.D as a purchase proof.
Tractor Supply Return Policy Without Receipt
If you want to return and don’t have a receipt then you’ll need the store manager’s approval for the return. You are also required to present a valid State or Federal ID. On approval, the item will be returned for its current price. Although, under the Tractor Supply return policy, any refunds for non-receipt returns are subject to a Merchandise return card only.
Tractor Supply Return Policy Exceptions
Even if the return policy of Tractor Supply is flexible, there are certain exceptions. The purchases made using a gift card can only be returned In-Store. The refund of this return will be in terms of a Gift Card only. The original shipping fees are not refundable. Tractor Supply deducts them from your refund amount. The products bought under “Free Promotion” are also non-refundable.
Tractor Supply Exchange Policy
You can also exchange your item with Tractor Supply. But remember that exchanges are only possible at their store and not online. Take your in-store/online purchase to any of their stores and they’ll help you with instant exchange. Remember that the 30-day timeframe and conditions of the Tractor supply return policy remain the same for exchanges.
Tractor Supply Refund Policy
The refunds of In-Store returns are immediately processed. The refund for online returns is processed in 48 hours from the request made. The original mode of payment is used as the refund payment method. In the case of debit card payment, the refund will be in cash. The refunds on gift card purchase returns are in terms of a gift card or merchandise card. Tractor Supply return policy does not cover refunds on shipping fees for returns on online purchases unless it was shipping error/damage.
Tractor Supply Response To Covid-19
At the time, Tractor Supply has slowed down the day-to-day working due to the covid-19 norms and the safety protocol of social distancing. They have anyway kept the needful items running, and raised the stock of pet supplies as we all livestock supplies.
Tractor Supply is trying just as hard as all other businesses to work and survive through these tough times. They will notify the customers about the store updates regularly.
Frequently Asked Questions
1. How long will it take to process a return?
the process of In-Store return process is immediate. Online returns take 48 hours to process.
2. Can I return a gift?
Yes, you can return gifts In-Store. The refund will be in the form of a Tractor Supply Gift Card.
3. Are live goods returnable?
It depends on the live goods. Check your order confirmation email or the product description to know in detail.
4. Can I return an online purchased item In-Store?
Yes, you can bring an online purchased item for In-Store return.
5. How do I contact customer care?
The contact number of the customer care of Tractor Supply is 877-718-6750.
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Tractor Supply is a great retail store that provides home improvement and other gadgets and tools to its customers. Moreover, the Tractor Supply Return Policy is easy to understand and hence returns and refunds handling becomes a quick process. Read this policy thoroughly before going in for a purchase, so that when you buy, you make a well-informed decision.