Ulta is a well-known American beauty chain popular for its fashion and trending items. It aims to deliver its customers with the best quality and stylish items to the doorstep. We all love to buy from Ulta. Ulta has its presence both online and offline. But have you ever faced any issue canceling your Ulta Order? There are times when we are in a hurry and we order the wrong item from Ulta. Being aware of how to Ulta cancel order helps us have a smooth shopping experience.
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Ulta Cancel Order Policy
Unfortunately, there isn’t any Ulta cancel order policy for submitted orders. This is because the team at Ulta works efficiently to deliver your order as fast as possible. Your order gets processed immediately as soon as you click the submit button and after that, you cannot make a change or cancel your order. Order cancellation is only possible if you place the order online to be picked up at the store.
Ulta Cancel Order For Store Pickup
Though you cannot cancel your home delivery order, Ulta does allow cancelation on online orders for in-store pickup. If you place your order online and select pick up from one of their stores then you have 5 days to cancel your order placed. To cancel such orders you can contact their customer support team at 1-866-983-582 and tell them that the order is no longer needed.
Even if you fail to cancel the order within 5 days, there is nothing to worry about as you’ll not be charged until you pick up your item from the store. After 5 days, your order will expire automatically and you can place a new order. Now, Let us explain another alternative to order cancellation at Ulta.
What If I Cannot Cancel My Order?
There is not an Ulta cancel order policy in place that’d help customers to cancel their order, the best alternative is to accept the ordered package and then initiate a return with Ulta. The Ulta Return Policy would be able to give you more insights on how you can do it successfully. Not a single question will be asked as long as you return the item within the terms and conditions of their return policy. Follow the provided link and your return process will surely get smooth.
Can I Modify My Ulta Order Online?
No, and the reason for this also remains the same. Their team at Ulta.com starts processing your order immediately. You will not be able to change or modify once you click the submit button. So we suggest you to accept the delivery and then initiate a return.
Ulta Cancel Order Refund
Ulta will initiate your refund as soon as they have accepted your cancellation request. Since only store pick-up orders can be canceled, it takes around 5-10 business days to process your refund to the original form of payment.
There isn’t any official Ulta cancel order policy and there is not any way to cancel or modify orders. The reason given by Ulta states that “their team process orders immediately after you click the submit button.”. This is to reduce delivery timings to improve customer experience. So we would recommend you to take extra care while placing the order and do not buy something that you’re not sure of. The only alternative is to return your Ulta product after the delivery. You can only cancel the order if you selected the store pick-up option. For this, you’ll have to contact their customer support and let them know that the item is no longer needed. After you cancel your order, the refund will take 5-10 business days to process.