Want to return your beauty product bought from Ulta? There must be a lot of reasons for your dissatisfaction with the product. Reading this article would give you knowledge about Ulta returns, exchanges, and its refund policy. We have included easy ways from which you can return an Ulta product without any loss in the refund. So, without further ado, let’s get started with the Ulta return policy.
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What is Ulta Return Policy?
Ulta has one of the most generous return policies among the fashion & beauty retailers. For all unhappy customers, the Ulta return policy provides a return window of 60 days to get a refund or exchange. Ulta will refund the full purchase price to your original mode of payment.
In most cases, the company is known to accept returns even after this deadline, but then you’ll get a refund only in the form of store credit. Gift returns are also subject to exchange or store credit.
| Return Period | 60 Days |
| Return Method | 1. Online 2. Return & Exchange Center 3. To their warehouse 4. In-Store |
| Contact Number | 1-866-983-8582 |
| Official Website | Ulta |
Can I Return My Ulta Purchase After 60 Days?
Yes, if you meet the other conditions laid down by Ulta, then you can definitely place a return request. However, Ulta will refund you in merchandise credit or gift card. You shall not receive a refund in the original mode of payment. You also have to return any gift items that you have received with your purchase.
Can I Return My Used Items at Ulta?
Yes, Ulta has a generous return policy, if you are not satisfied with your product after using it, then you can simply return the item and request a refund. You can either return it at the store or by mail.
How Do I Return My Ulta Purchase?
Have you made a purchase of any product from Ulta Beauty App or Website and now want to return it? Well, that’s easy. According to the Ulta Return Policy, you have two options with you.
- Return the product to the store.
- return the product by mail.
So, you can try any one of the ways suitable for you. We have given detailed steps below:
*Note: Both of the ways provide a period of 60 days after the purchase for any kind of return.
Easy Returns At The Store
Returning the product to the store can be beneficial in many ways. The refund process would be fast. Furthermore, you will not have to pay the return shipping cost. But first, make sure that your product is eligible for returns according to Ulta Return policy. Checked whether your product is eligible for returns or not? If it is eligible, let’s see how you can easily visit the store with the returning product:
- Visit any nearby Ulta Beauty Store with the email order confirmation and your purchased item.
- Facing some problems regarding email order confirmation? Visit Ulta.com and print out the bill for the product you want to return. Make sure the order number is visible.
- Ask the associates about returning your product. They will guide you through the return process.
- You will the credited with a full refund if you have all the necessary and original materials.
Easy Returns By Mail
You also can mail them your product which you wanna return. Just trace these steps and return your product easily.
- Make sure that your item is eligible for return as per the Ulta Return Policy.
- Pack the product in the same box or carton in which it was delivered.
- You will have to stick the return email label on the package.
- Add the address given below on the package:
“ULTA.com Returns Center
1135 Arbor Drive
Romeoville, IL 60446” - Ship your package with ground-only shipping.
- After the package gets checked by Ulta associates, you will receive an email.
- If your product is applicable for return, you will get your return in 7 – 10 days.
And that’s all about mail returns. You will have to pay for the payment and also the refund process would not be quick. So stay calm until you get your refund. If you want to read the Ulta return policy in detail, Click Here.
Ulta Return Policy Without Receipt
Don’t have your original receipt? Don’t worry! Ulta still offers some options to return your item.
- If you used Ultamate Rewards Member ID or Ulta.com for your purchase, then Ulta will locate your receipt so that you can return the item.
- Even if Ulta fails to find your in-store receipt or order confirmation email, you’ll get an in-store credit equal to the lowest price of that product during 90-days prior to your return request.
Ulta Exchange Policy
The Ulta Exchange Policy says that the customers have 60 days span after the purchase to request for exchange. The Ulta exchange policy is similar to the Ulta return policy if you are exchanging the product by mail or by visiting the store. Moreover, Ulta Beauty allows you to exchange an item even if you don’t have your product’s original receipt.
Ulta Refund Policy
If customers are not satisfied with their Ulta product, they can always return their product and request a refund as per Ulta Return Policy. The original receipt needs to be provided to get the amount refunded back to your initial source of payment. If the receipt is lost and the store is facing difficulty verifying the original purchase price then the refund will be made in form of in-store credit and the lowest price for which the product was sold in the last 90 days at the Ulta store will be credited.
Ulta Covid-19 Response
CEO of Ulta mentioned that they have closed up the store in the middle of March because of the safety of their workers and the customers. They started their first reopening approach and it was welcoming back the customers to Ulta Beauty. They are highly worried about their customers and thus they want them to feel safe and so they have taken the following steps.
- All the ones are required to wear masks and cover their face inside the store.
- They started cleaning and disinfecting the store throughout the whole day.
- They have installed hand sanitizer throughout the stores.
- Saloon safety is maintained by increasing the safety measures through the appointment.
- They maintained social distancing in the store.
- Associates will participate in daily wellness screens before their shifts.
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Frequently Asked Questions
Can you return a used product to Ulta?
Yes, you can. Just carry all the original receipts with original packaging and you are good to go.
Can you return a product to Ulta without a receipt?
Yes, you can. You will have to provide your Ultimate Rewards Member ID or they can trace your order from Ulta.com
How long does it take to get the refund back from Ulta?
It takes around 7 to 10 days to get a refund back on your product after returning.
After how many days you can't return a product to Ulta?
Ulta provides their customers with 60 days after the purchase to return their product. Make sure you have the original receipt and original package with you.
Will exchanging a same product cost any money?
Exchanging your product with a similar product will not cost you any money.
Also Keep in Mind!
These are some terms that you will have to remember while returning any product. However, the product should not be damaged and used and the original receipt should be kept to enjoy a hassle-free return experience. Further, we have provided detailed data about the situation where you have or don’t have the receipt of the product. We hope this article on Ulta return policy helped you with all your problems.
We have written similar articles on Sephora and Victoria’s Secret, kindly check them out too. If you have any queries regarding this article, kindly mention them down below. Moreover, we want to know your thoughts about this article, kindly write about them in the comment section below. It was all for today. Thank you.
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