So you want to return your Urban Outfitters purchase for some reason? You are at the right spot. We’ll guide you through all the necessary aspects of the Urban Outfitters return policy. Urban Outfitters inventory mostly targets clothing for young adults between 18 to 30 years of age. Though their inventory mostly includes trendy fashion apparel for both men and women, they also sell featuring products like accessories, beauty products, footwear, home decor, and furniture. We will explain how you can return/exchange and what are the ways they’ll prove refund.
Table of Contents
What is Urban Outfitters Return Policy?
Urban Outfitters return policy offers a return window of 30 days for all eligible in-store/online purchases. This also includes returns on defective items on arrival. All Urban Outfitters returns are inspected and you may not get a refund if the item is not in salable condition. So, you must keep the item in unused and original condition. Returns or exchanges are not possible for Made to Order items.
|Return Period||30 Days|
|Return Method||In-store & Online|
|Official Website||Urban Outfitter|
Are Online Returns Free At UO?
Urban Outfitters offers free online returns for all items except for furniture. You can start a return on their online returns portal and get your free prepaid return shipping label. Customers will have to pay for the return shipping of furniture.
Does UO Refund Shipping Fees?
Refunds are only possible for the product price. Customers won’t get a refund for shipping & handling fees for returns on Urbanoutfitters.com purchases.
Will UO Accept My Return After 30 Days?
Urban Outfitters does actually accept returns after 30 days. However, in this case, refunds are only possible in the form of e-merchandise credit which you can use for your future purchase.
Can I Return After 30 Days?
To receive a full refund, Urban Outfitters return policy recommends you request a return immediately within 30 days from the delivery date. However, if you missed the 30 days then Urban Outfitters will accept returns by refunding their e-merchandise credit. This e-merchandise will be emailed to you on the registered email.
How Can I Return Urban Outfitters Merchandise?
To return your item at urban outfitters you can avail of two options. either online or by visiting their store. Let’s know more about the individual return processes.
In-store Return Policy
Returning any product to the Urban Outfitters store is very simple. Just find a store near you and take your item back to the store along with the purchase receipt. Remember that you have 30 days to do this. The item should be unused and will be checked before issuing an exchange or a refund. Remember that furniture items cannot be returned in-store. You’ll have to request an online return via the shipping carrier.
Return Online Orders?
You can return your Urbanoutfitters.com purchase within 30 days at both your nearby Urban Outfitters store or by mailing them online. If you are not able to visit their store then follow the below steps to return through the mail.
- Log in to your Urbanoutfitters.com account and navigate to the order history. Select the order that you wish to return/exchange. Now click the “Create a Return or Exchange” button.
- After this, follow the display instructions and print a free pre-paid return shipping label.
- The next simple step is to securely pack your items and attach the shipping label to the package. If you are returning in the original packaging, then make sure to remove or cover the old shipping label. Now you are all set.
- You can either drop off the package or schedule a pickup with FedEx or any authorized shipping facility for the designated carrier on your shipping label.
Furniture Return Policy
To return furniture, it should be in its original condition without any damage. Furniture items bought from Urban Outfitters also follow the standard 30 days Urban Outfitters return policy but while returning or exchanging them make sure to remember the following things.
- Firstly, you cannot return furniture at the store. You can return/exchange them through a shipping carrier. If the furniture was delivered by truck then you can contact them to schedule a pickup.
Contact Urban Outfitters here. Email: [email protected] or call 1-800- 732-2306.
- If you received the furniture via ‘UPS’ then mail it to the below-given address.
537 Archdale Blvd Archdale, NC 27263”
Urban Outfitters Return Policy Without Receipt
Take your item to a nearby store within 30 days and bring your Government Id and Transaction detail. You can exchange the item or ask for a refund in the form of an in-store merchandise credit. They will not accept returns on damaged products if you don’t have the receipt.
Urban Outfitters Holiday Return Policy
Urban Outfitters provides an Urban holiday return policy for winter holiday purchases. Any items purchased between October 1 and December 25 can be returned until February 28. You will be refunded to the original form of payment. Any order placed before November 1st or after December 25th will follow the standard 30 days Urban Outfitters return policy.
Urban Outfitters Exchange Policy
Just like their return policy, you have 30 days if you want to exchange your item instead of returning it. Remember that you can return the item after 30 days for store merchandise but as per the Urban Outfitters return policy page, you will be overcharged if you want to exchange the item after 30 days.
|Exchange Period||30 days
|Exchange Method||1. In-store
Urban Outfitters Refund Policy
Below are the points to keep in mind after returning or exchanging the product. The points include the following refund policy, which is:
- Generally, a refund takes 1-3 working days.
- You will get your refund after the verification of the products.
- If you receive the items defective or damaged then you will get a full refund.
- As we mentioned previously, without a receipt, your refund will get in the form of a merchandise credit.
- Refunds will get in the way of your original purchased method.
Therefore, this was about the Urban Outfitters refund policy. Here our main summarized section on the Urban Outfitters Return Policy ends. Later are the FAQs on the return policy, let us see.
|Refund Period||Within 2-3 Business Days
|Refund Method||Original Mode of Payment
Urban Outfitters Response To Covid-19
Due to this pandemic, Urban outfitters close their stores in march so that safety can be maintained. After getting some scope at the end of April they opened their store back with many precautions for their employees and customers. Following are Urban outfitter’s covid-19 updates.
- All the members and customers need to wear masks compulsory.
- Proper social distancing is maintained in the store.
- Masks are provided by them if anyone doesn’t have one.
- In some portions, they have converted self-service to a team-member assistant model.
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Frequently Asked Questions
The customer service number of Urban Outfitters is?
Urban Outfitters' customer care number is (800) 282-2200 and it is available 24/7 from Canada & the USA.
Returns are possible without a receipt?
Yes, based on UO return policy you can return/exchange the items without a receipt.
Items bought from the store is acceptable to return as mail?
No, you cannot return the purchased products from the store through the mail.
Urban Outfitters email Id is?
You can email to urban outfitters at [email protected].
Refund process at urban outfitters take?
Urban Outfitters refund procedure takes 1-3 business days after the verification of the products.
Also To Keep in Mind
We hope to have cleared all your doubts about the Urban Outfitters Return Policy. Their standard 30 days return period goes for almost all items considering that they are in the original condition. If you return an item after 30 days, then you’ll be eligible for an e-merchandise credit instead of a refund.
In-store purchases can only be returned at their store while returns on online purchases can be done through both mail and by visiting the nearby store. Though the return period is the same for furniture (30 days). If you have any questions or queries then feel free to ask in the comment section below. You can also check out other similar return policies like Hobby Lobby and Ulta return policy.