This Article is about Victoria’s Secret Return Policy where you can easily locate information about various methods to return and exchange your product with or without Receipt within 90 days. You can also return your product near Victoria’s secret store if it is available in your location.
Online shopping is very easy these days but sometimes your purchased product may not satisfy you, but wait you don’t need to panic at all as Victoria’s secret not only offers you the best products but also provides you the best customer services. If you wish to return online purchased merchandise, you need to know the right ways to approach them and this is what our article serves you here, so let’s have a look.
What is Victoria’s Secret Return Policy?
Victoria’s secret return policy provides you 90 days return and exchange period. Here within or after 90 days, you can return your product but there are certain conditions before you return your products are :
- Store merchandise will only accept returns and exchanges in Victoria’s Secret store near your place.
- Price tags are not necessary to be there on Victoria’s secret and pink items but the process becomes easier for the consumers if they carry one.
- The product will not be accepted if the Sewn-in garment is cut.
- You cannot return and exchange your Store purchases by mail.
- Products tags stating”REQUIRED TO RETURN” will not be taken back once the tag is off from the item.
- Used and defective products will not be acceptable.
|Return Period||90 Days|
|Return Method||1. In-store
|Exchange Period||90 Days|
|Exchange Method||1. In-store
|Refund Period||3-5 Business Days|
|Refund Method||Original Mode of Payment|
|Official Website||Victoria's Secret|
Victoria’s Secret Coronavirus Update
It is necessary to take precautions by seeing today’s condition hence, victoria’s secret has taken many steps so that the employees and the customers feel free in such a situation. Here are some necessary steps that were taken by Victoria’s secret.
- Social distancing guidelines are maintained throughout the stores.
- All the associates will be wearing a face mask.
- They started contactless payment options to avoid touching.
- Plexiglass shields were used at the register.
- Cleaning and sanitization are maintained.
Victoria’s Secret Return Policy Process
All returns and exchanges must be made in the country itself where you purchased your product. You cannot return a defective product that is damaged by you. There are two options or different ways to return your products within or after 90 days. But make sure you don’t remove tags and victoria secret return label from the product, also do not forget to carry your product receipt because it is very important for you as it makes the process easier. Below- given are the points you should take care of while going for the return process.
With An Original Receipt
- You will have 90 days to make your Victoria’s secret exchange or return.
- Victoria’s secret credit amount will be the same as the original amount.
Without An Original Receipt
- Victoria’s secret will collect returned product credit based on the lowest selling price. It will also be applied to the promotions and coupons at the time of purchase.
- In non-receipt returns within 90 days has a limit of $250.
- If you are returning without receipt then it will take some time for the refund process.
Victoria’s Secret Return Policy Online
Before returning your online purchased merchandise you should know some basic things which every customer needs to keep in mind to make the process easy and convenient. The points are as follows:
- Place your item and the packing slip properly in the packaging bag.
- If possible then do not remove any labels from the package.
- In case you lost your packing slip you can print a return form.
- Access order details from online order history to complete the return.
- Victoria’s secret will send someone to pick your returned product.
Victoria’s Secret Return Policy by Mail
Return your product through the mail with these simple steps :
- Log into the e-shop world return service portal.
- You can go for any merchandise of Victoria’s Secret for return.
- Place your order number and email address in the given column.
- Here you may not be able to exchange your product this time but you can order another product separately you wish to buy.
Contact Victoria’s Secret
There are different ways to approach them as you have multiple platforms but you should know the right platform to get in contact with them easily.
- Customers can mail them after filling up the form given on the website and can expect a quick reply within 6-8 hours.
- For faster response, you can use the live chat or customer service number.
- Find their pages on social media for daily updates.
- You can leave a message on their official site.
International Victoria’s Secret Return
An international return may depend on your location, here you can find ways to contact and return options.
- Purchased merchandise from Victoria’s secret store can only be a returned to the same country/location.
- International service number –  438-4197 (12 PM – 6 AM GMT/UTC)
- Contact by live chat 24 hours /Day. 7 Days, week
Victoria’s Secret Refund Policy
If a consumer doesn’t like the purchased items or gets a defective product can exchange it by reaching out to them by different methods. In case you want to return your product but you don’t want to exchange it then you can get another one for yourself, you may get your money back by Victoria’s refund policy.
- The Customer will get the refund back for the purchased product in its original payment source within 90 days of return.
- The store will provide a refund for the returns in the original method of payment in 3-4 business days.
- After 90 days of return, you will get your refund in the form of a merchandise credit.
- Shipping charges will not be refundable.
- The refund will be in the form of store credit.
- Merchandise cards can be used for in-store and online purchases.
- Original shipping for the gift will not be refunded.
- If you do not have the original receipt of the purchased merchandise then you will receive the current selling price based on the merchandise returned.
How do I get my gift refund back?
A gift refund gets into the form of store credits.
How to contact?
Consumers can contact via email or live chat for faster response.
How to return online purchased product?
Log into the e-shop world return service portal.
How much time will taken for getting the refund back?
The store will provide a refund for the returns in an original amount of payment in 3-4 business days.
Victoria’s Secret Return Policy and other policy services are always ready to help you solve your problems within or after 90 days of your purchased products. We have tried our best to provide every detailed information about Victoria’s secret return policy above which may help you to understand different methods to approach them. Leave a Comment down in the comment section and let us know if this was informative or you may also ask your queries down here. To know more about it you can check out its official website or social media platforms.