Want to return your clothing apparel to Victoria’s Secret? We can help you do that easily with our guide on Victoria’s Secret return policy. Online shopping is very easy these days and some products may not reach your expectations. Though their return promise is quite simple, some items have important return requirements which need to be addressed. Let’s start with their basic return policy and its requirements.
What is Victoria’s Secret Return Policy?
Victoria’s Secret return policy allows its customers to return within 90 days from that date of purchase. You must also carry the proof of purchase with you to make a smooth return. The returned item should not be damaged or used. It is also necessary to return the item with its tag and they have all the right to refuse your return request in case you do not follow the conditions.
|Return Period||90 Days|
|Return Method||1. In-store
|Official Website||Victoria's Secret|
Can I Return my Purchase After 90 Days?
Yes! you can make you return after 90 days as well. In that case, you will only be eligible for a refund in the form of a merchandise credit. This means you can only use this credit to purchase Victoria Secret.
How Can I Return My Victoria’s Secret Purchase?
You can easily return your in-store or online purchase within 90 days under Victoria’s Secret return policy. The return will depend upon where you made the purchase. Below, we’ve simplified the possible return options for both in-store and online purchases.
Store Purchase Returns
Any In-Store merchandise purchases are eligible for a return/exchange only at Victoria’s Secret store located in the same area where you made the purchase. Simply take your return item with the original receipt to your nearby store before the 90 days return period ends. A purchase receipt is essential to claim a full refund. Returns after 90 days will be eligible for a store merchandise refund.
Victoria’s Secret Return Policy Online
You can return your online purchase either by mail or in any Victoria’s Secret store located in the US.
Return Online Purchases To Store
The simplest way to return your online purchase is to take the item and order an invoice to a Victoria’s Secret or PINK store. Victoria’s secret return policy also allows return without receipt, simply show your order confirmation to the store executive and make the return.
Victoria Secret Returns By Mail (Return Online Purchases By Mail)
For this, you’ll have to print a Victoria Secret return label. Any orders shipped within the United States will follow these simple steps.
- Pack all the items that you want to return along with their packing slip. You may use the original packaging but don’t forget to remove any previous shipping labels.
- Print the free shipping label. We advise you to use a desktop computer or laptop to print the label properly.
- Don’t forget to note down your Victoria secret return tracking number from the label. This will help you track your return package.
- Drop off your return at a nearby USPS post office.
Note – If you don’t want to print a shipping label, you can also use any carrier of your choice and ship the items back to,
ATTN: Returns Processing
8695 E. Broad Street
Reynoldsburg, OH 43069
Victoria’s Secret Return Policy Without Receipt
So Victoria’s Secret return policy without a receipt, you can either exchange the merchandise or return it for a store merchandise credit. The credit will be based on the lowest selling price of your returned merchandise. Remember that for a non-receipt return within 90 days, the maximum refund allowance is $250. Also, remember any defective merchandise is excluded from non-receipt returns.
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Though the 90 days return period covers returns/exchanges on most of the items, Victoria’s Secret return policy does not cover returns/exchanges on the following items.
- Any item will not be eligible for return/exchange if the Sewn-in garment tag has been cut.
- Items with a “required fir return” tag will not be taken back once you remove the tag.
Victoria’s Secret Exchange Policy
Victoria’s Secret will also accept exchanges if the item or style doesn’t fit you. Exchanges are also subject to the standard 90 days return timeline and will follow the same Victoria’s Secret return policy regulations. Also, if you are returning a gift receipt item, Victoria’s Secret will either offer an exchange or give you a merchandise credit equivalent to your original purchase price. you’ll either get a chance to exchange the merchandise.
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|Exchange Period||90 Days|
|Exchange Method||1. In-store
Victoria’s Secret Refund Policy
If you have the purchase receipt then returns within 90 days of purchase will be subject to a full refund to the original form of payment. If you are returning an online purchase, remember that shipping and handling charges are not refundable.
- After 90 days, returns will be subject to refund in the form of store credit.
- Gift returns are also subject to the merchandise credit.
- Once Victoria’s Secret verifies your return it may take 3-5 business days for the refund to reflect in your account.
|Refund Period||3-5 Business Days|
|Refund Method||Original Mode of Payment|
Victoria’s Secret Coronavirus Update
Every business must take precautions considering covid conditions. To ensure the safety of their customers and employees, Victoria’s Secret stores have taken some necessary precautions. In every store, it is mandatory to wear a face mask and maintain social distancing. For this, the store also limits the number of customers at a time. Contactless payment methods are encouraged in all stores. All cash counters are also equipped with Plexiglass shields to prevent the spread.
Frequently Asked Questions
How do I get my gift refund back?
A gift refund gets into the form of store credits.
How to contact Victoria's Secret?
Consumers can contact via email or live chat for faster response.
How to return online purchased product?
Log into the e-shop world return service portal.
How much time will taken for getting the refund back?
The store will provide a refund for the returns in an original amount of payment in 3-4 business days.
Also, Keep in Mind
Victoria’s Secret return policy promises 90 days return period on both in-store and online purchases. We would recommend every customer have an idea about their return condition for a smoother and quick return process. If you want to check out other related articles on return policies, take a look at Abercrombie and Fitch return policy and also Fashion Nova‘s return policy.