Are you a regular shopper of high-end products like ties and shoes? Then knowing the Vineyard Vines return policy would help you return your latest high-end products without any hassle. Shopping becomes easier and more satisfying when you know about their return policy. In this article, we have discussed in depth how you can make your return, exchange and get your refunds easily.
What is the Vineyard Vines Return Policy?
If you are not satisfied with the product received you can return it within 60 days from the original shipment date to get a full refund. Vineyard Vines return policy allows the return of almost all items that are unworn, are in new condition and have all the original tags and papers attached.
Are Vineyard Vines Returns Free?
Yes, if you have received an incorrect shipment of your ordered items only then Vineyard vines will issue you a refund with shipment charges. However, as per the Vineyard Vines return policy if you return the item for any other reason, the shipment charges will have to be paid by you.
How To Return to Vineyard Vines?
The Vineyard vines return policy is very simple and easy to understand. Once you have bought the item online or by visiting their store, and are not satisfied. You can easily return your unsatisfied item through mail or by visiting their store. The return process is as follows-
Return to Store:
Returning to the store is often the fastest way to return your unsatisfied item. If you have bought your device online, at a Vineyard Vines store, then you can make your return or exchange at any Vineyard Vines store. You can simply visit our nearest store location by entering your present location. While visiting their store you have to visit their customer desk and request a return to their crew member. While visiting the store to return the item you need to carry the packaged item, its original receipt and state the reason for return.
Return via Mail:
If you have bought your device online, through a Vineyard Vines store you can always send the return parcel via mail. You can log in to your Vineyard vines account and visit the order history to process the return. Similarly, you can also find your order history
Vineyard Vines International Return Policy
Vineyard Vines uses Borderfree to deliver items to its international customers. The Vineyard Vines return policy is quite different for domestic and international orders. International orders get 180 days to return their items. Borderfree credits refunds in the same currency and uses the same exchange rate as the original tender. It takes 30 days to refund the purchase and you must return the items to-
- Borderfree
525 Dell Road
Carlstadt, NJ 07072
United States
Vineyard Vines Return Policy Conditions
Before you initiate your return to Vineyard Vines you must go through the conditions mentioned below. Failing to fulfil the conditions will result in the cancellation of your return request.
- Items should be returned new, unused and with the garment tags still attached.
- Underwear and swimwear should be tried on over underwear.
- Swimwear returns will only be accepted with the hygienic liner intact.
- Items purchased with cash, and returned at their online fulfilment centre will be refunded in gift cards.
- The retail store location will refund in the original mode of payment.
- The original receipt is a must for initiating a return request.
- Vineyard Vines return policy considers merchandise purchased at a Whalehouse or Sample Sale to be final sale items.
- Most locations accept returns of online orders (except Mashpee, MA, Birmingham, AL, Memphis and Nashville, TN, and any outlet locations)
Can I Return Sale Items at Vineyard Vines?
Yes, Vineyard Vines permits the return of sale items with proof of purchase. You must return sale items within 30 days of purchase to get a full refund or merchandise credit. After 30 days of purchase, you can get merchandise credit of purchased value. Similarly, after 90 days you can only get a merchandise credit of the last retail value.
Vineyard Vines Return Policy Exceptions
Although most items get covered by the Vineyard Vines return policy, there are a few exceptional items which have different return policies.
- Gift cards are final sale items and cannot be non-exchangeable.
- Any personalized, monogrammed, altered or customized product is not eligible for return or exchange.
- All Clearance, Outlet or Final Sale Items are not eligible for a return, exchange, refund or credit.
- Merchandise purchased at vineyard vines outlet locations is eligible for returns and exchanges within 30 days of purchase.
Vineyard Vines Exchange Policy
The Vineyard Vines exchange policy is quite similar to its return policy. You can ask for an exchange within 60 days from the shipment date. To exchange a product you can call them at 800-892-4982 and place a new order for your exchange item. Once Vineyard vines will receive your returned item, they will generate a refund for you. A copy of the label, exchange form and other paperwork are a must while placing the exchange request.
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Vineyard Vines Refund Policy
Refunds depend on the time frame of returning the payment. However, Vineyard Vines issues all refunds in the original mode of payment. They issue shipment refunds only in case of incorrect orders delivered. Gift cards are not eligible for refunds. Above all, if you are returning full-priced items you must remember the timeframe mentioned below to get refunds accordingly-
- Return within 60 days of purchase will give you a full refund or merchandise credit.
- After 60 days of purchase will refund you as merchandise credit of purchase value.
- And after that, i.e 90 days can give you a refund as merchandise credit according to the last retail value.
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Frequently Asked Questions
1. Does Vineyard vines have a holiday return policy?
Yes, Vineyard Vines has a holiday return policy where you can return regular priced items within 60 days and sale-priced items within 30 days of purchase.
2. Is the international return policy of vineyard Vines different from the usual ones?
Yes, Vineyard Vines return policy is different for international and domestic orders.
3. How long do Vineyard Vines take to process the return request?
Vineyard Vines usually takes around 60 days to process the return request.
4. Can I exchange gift cards ?
No, you cannot exchange gift cards as they are final sale items.
Also, Keep in Mind
In conclusion, you must be now well informed about the Vineyard Vines return policy and also its customer-friendly refund and exchange policy. Full priced items must be returned within 60 days and sale items must be returned within 30 to get full refunds. In addition, to ensure a smooth hassle-free experience it is a must that you carry the proof of purchase. If you are a frequent visitor of GAP and Old Navy you might also want to know about their return policies too.
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