Vistaprint Return Policy, the main focus of this article. It is a very general case of not liking the product. We should be provided with what we expect. This reason makes every company make a move to keep its customers happy.
We hope this article will solve every issue that arises in your mind while returning a Vistaprint Product. Our concern will not be return policy alone. We will focus on the exchange and refund policy which will actually complete this article on Vistaprint Return Policy.
Vistaprint Return Policy Explained
Vistaprint is very much focused on its customers. They even stated in their account that they will help their customers with everything from re-printing their order to solving issues related to refund money. If nothing solves your problem. Vistaprint will refund your money in full.
You must check your product as soon as it gets delivered to you. This will make it easier for the company to solve your problem sooner. Ensure to request for a return of your product within 30 days. If you fail to request a return within the time-frame, you might get rejected for a return process.
Vistaprint Exceptions Explained
There are some exceptions from Vistaprint’s product list. These products are those which they will not accept for a return to edit the order.
- Checks
- Digital Products
- Mailing Services
- Specific kinds of Photo-books.
- Design Services
- Orders which come under the category of promotional products.
These are the most basic exceptions in Vistaprint products. You need to keep this list in mind while you buying any product from Vistaprint. If you fail to keep this mind, you may end wasting your money, if in any case, the product you order does not match your expectations.
Vistaprint Return Policy Process Explained
This section is different from the above one because this section will give you information on exactly what steps to follow in order to get your return completed at Vistaprint.
Vistaprint is very different in its return policy than other companies. Here, you don’t actually have to return your product at all. You can either replace it or you can keep it with yourself.
To return your product first, you need to contact the company’s customer care in order to let them know of your situation. To contact them go to their website or click here to directly get redirected there. You can contact them in various ways:
- Chat
- Phone
After you contact them, they will talk to you about your return product and what should you expect from them. They will completely guide you with the process.
Vistaprint Exchange Policy Explained
Now the word exchange means you give your purchased product and return it with some other product of that company. In the case of Vistaprint, the exchange policy is not exactly like you think. As they make their products on order based, you wouldn’t have anything to exchange it with.
What you can actually do is to change the printing “matter” before they start with the printing process. To know how to edit the matter you previously provided to Vistaprint. Follow these steps:
- Log in to your Vistaprint.com account
- Click on “My Account”
- Go to “Order History”
- If there are chances that you can edit your product, you will be able to see a link “View/Edit”.
- By chance option to edit your item is not available then you can contact the Customer Service Team.
This will help you go through the process to edit your printing “matter” and you don’t have to pay anything for it. This leaves us with one more topic in hand which is how to get your refund from Vistaprint.
Vistaprint Refund Policy Explained
The refund policy at Vistaprint is very simple and it’s almost nothing you need to remember. A refund will take place when you complete your return policy. You will get the option of making the product again but if you don’t want the product at all and changed your mind then, in that case, you will be provided with a refund.
Another way through which you can get your refund will be, if Vistaprint is not able to solve your problem then they promise you to give a 100% refund on your product. If your refund request is accepted then the refund process will take around 3-5 business days.
Defective Product
You can edit your product before printing has taken place. Once Vistaprint finishes the printing process, soon you get your product on the address you provide.
If there is any defect in the product or any damage that has happened to the product, you call on Customer Service Number if you have purchased from vistaprint.com. There is no need to return the product. You will get a full refund in this case, as mentioned in Vistaprint Return Policy.
The product purchased from the store, if found defective return to the store. You will get the refund in your account if you purchased the product online. You will be getting the store credit if you wish to have and also when you have paid by cash.
Not Pleased With Product
You can contact the Customer Service Team, by any chance you are not happy with the product purchased. Possibilities are that you cannot get a refund in this case, but if something can be done with it, Vistaprint will surely help you.
Frequently Asked Questions
Can I cancel my Ordered Product on Vistaprint?
Yes, you can cancel your order. To cancel the order you can visit the Vistaprint website, go to my account, click on order history, and choose the product you want to cancel. If there is no cancel button that means your order is already in the printing stage.
How can I change my address on Vistaprint?
All you need to do is open to your Vistaprint account and go to the billing address and uncheck your current address which will ask you for a new address and you can update it.
How long is Vistaprint Shipping?
They take around 3-7 business days.
Can I make a re-order?
Yes, you can make a quick re-order by going to the My Account page.
Will I be able to change my order once I place the order?
Yes, you can change your order until your order starts with the processing.
How can I contact Vistaprint?
You can call on 800-961-2075 for any queries regarding Vistaprint Returns.
Summary
We hope you liked reading our content regarding the Vistaprint Return Policy. And we have helped you get all the answers that were looking. That will help you return the Vistaprint product.
We have tried the best to cover all the topics related to the return policy of the Vistaprint. This content will make your task easy to return your items off the Vistaprint.
Lastly, if you have any doubts regarding the Vistaprint Return policy then you can ask us in the comment section about the same. Your comments and feedbacks value to us. Along with this don’t forget to check out our articles on Food Lion Return Policy, Gander Mountain Return Policy.
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