While shopping from any brand we expect the product to turn out the way we want. Well, in certain cases that’s not possible. For such queries, there is a return policy where you can do returns in-store or online. Vuori also provides a Vuori return policy to maintain customers’ trust. Walk along with this guide which will help you do easy returns if you are not satisfied with your purchase. We will inform you how a return policy works at Vuori.
What is Vuori Return Policy?
Vuori return policy states that the merchandise will only be eligible for a return within 12o days from the date of purchase. They accept returns both online and in-store. The merchandise for which you request a return must be unused and in original packaging. Make sure you have proof of your purchase along with the price tags on the merchandise. Once the returns are accepted, the payment will reflect in your account from the same mode of purchase made.
Can I Return Vuori Items After 120 Days?
Yes, if you have an original billing receipt, you definitely can return it after 120 days. Vuori return policy states that a customer must bring an original receipt or order confirmation email. The customer must have proof of purchase for the brand to accept the returns in-store.
Does Vuori Give Free Returns?
Yes, Vuori provides free returns to its consumers. You can create a free return label through your order number or PO box address. There is another way as well where you can claim a free return label by showing the email order. There is a possibility that the shipping fee might be deducted by Vuori.com while refunding for returned purchase.
Can I Return Unsealed Product?
Vuori return policy claims that they will not accept returns of merchandise in open-box. If the product is used or in an open box then the brand will be sent it back to the location it was dispatched. You have strictly make sure that the merchandise is in place and intact in its original packaging.
Does Vuori Accept Gift Returns?
Yes, if you are not satisfied with your purchase, Vuori will accept an unused and original package of a gift. The gift returns are eligible if the product is in original condition. The proof must be there with the package and return label for the brand to accept it.
What are the Conditions of the Vuori Return Policy?
Vuori return policy has claimed conditions under which the criteria of returns are mentioned. The customers have to match the criteria before requesting returns of the merchandise. They are as follows:
- The product must be intact and in its original condition
- The return request should only be made after 120 days of purchase
- Original billing receipt and price tag must be attached to the product
- Customers should ensure that the merchandise does not fall under exclusions
How Can I Return a Vuori Product?
If the product does not satisfy you, you can make easy returns. To return the merchandise you can either visit the nearest store or make it online. You have to generate a return label before proceeding further.
- Online: Generate a free return label by entering the PO box address or billing number. You can even enter an order email to make returns at Vuori.
- In-store: Visit the store and meet the manager or take the help of customer service service. You have to state the reason for returning a Vuori item at the store.
Vuori Return Policy Exceptions
Although the brand accepts returns at ease, the Vuori return policy has some exceptions in which some merchandise will not be acceptable for returns. Make sure that your product does not fall under exclusions when returning it. These excluded cases are as follows.
- Offer products which have deals or are on sale
- Custom made or personalised items are not eligible for returns
- Refurbished, used and damaged products will not be acceptable for returns
Note: If you have any more queries regarding the same, you can contact Vuori’s customer service.
Vuori Exchange Policy
Currently, Vouri does not provide an exchange policy for any of its merchandise. you can definitely fill up a return form in case you want to change the colour or size of the product. But, the brand does not accept the exchange of one product in place of another. You can even send an email to [email protected] to request an exchange.
Vuori Refund Policy
Vuori return policy clearly states that the merchandise will only be eligible for a return if it does not fall under the exclusions list. Once the verification is done and if your return is acceptable, they will refund the customer. The refund will be reflected through the same mode of payment done while purchasing the item. Vuori refund policy states that the payment will be reflected within 2-3 business days.
Frequently Asked Questions
1. Can I return my Vuori online purchase in-store?
Absolutely yes! you can visit the Vuori store with proof of your purchase and make returns.
2. Can I return gift items at Vuori?
You can return a Vuori gift product but cannot exchange it. You certainly will need proof of purchase while returning merchandise.
3. Can I exchange at Vuori?
The exchange of one item in place of another is not acceptable. But, you can exchange by filling out a return form if you want to change the colour or size of your purchase.
4. How can I contact customer service?
You have to visit the website and select the contact us section where you will find the customer service number along with the email.
Keep in Mind
Ensure that you are aware of the Vuori return policy before you start the process. You can make returns online and in-store by visiting the nearest store. This information will help you make returns easily after 120 days. Refer to the article before you do the returns. You might want to check Cotton On returns & Nasty Gal returns.