Have you purchased from Walmart and seem to be unsatisfied with it? Use the Walmart return policy to make the return and get yourself a product that satisfies you. The big question now is do you know what is Walmart return policy?
Walmart sells tons of different categories of products, which makes it necessary to have a return policy that helps customers to return products easily. As a customer, you must be aware of all necessary aspects of Walmart returns & exchanges before you make a purchase.
What is Walmart Return Policy?
Walmart accepts exchange or refund if customers return their product within 90 days from the date of their purchase. Walmart return policy allows returning in-store or online purchases with the original receipt and in its original condition.
Items purchased from resellers will not be eligible for a return at Walmart.
and 25th Dec starts from 26th Dec |
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Will My Walmart Returns be Free?
Yes, Walmart does not charge a single penny for returns. They will give you a prepaid return label in case of online returns. Therefore you will not have to pay any shipping charges. You can return for free no matter what return option you choose.
How Can I Return My Walmart Purchase?
Walmart has a consumer-friendly return policy. You can return products purchased from their store or walmart.com. They offer multiple ways to return a product.
- In-store return
- Online return
- Return using scheduled pick-up
You can initiate your return from walmart.com or their mobile application. If you are looking to visit the store, you might want to look into the Walmart return hours before your visit. Use either of the three options and make your return easy.
Walmart Return Policy In-store
There is no requirement to give any kind of notice. All you need to check is whether you are eligible for a return or not. You can then simply visit the nearest store and make your return.
Do not forget to take the receipt with you. In the case of online purchases. Note down the order number to make your return.
Walmart Return Policy Online
To make an online return you can log in to Walmart using your username and password. Select “return by mail” and follow the prompts. After which you must receive a confirmation email for your return and a label.
Print the label and pack your product as it was and stick the label on the package. Mail the product back using any postal service.
How To Schedule a Pick-up?
You can schedule a pick-up for the product you want to return. Simply use the Walmart website or mobile application and schedule a pick-up according to your convenience. You must ensure that your product is packed in its original condition.
Can Walmart Refuse my Return?
Yes, Walmart has all the right to refuse your return under any circumstance. Although this is a rare case, Walmart may refuse your return if there is a sign of misuse of the Walmart return policy. At the same time, you must not directly think of returning in every case.
If you are returning a product because you found a better deal somewhere else, then you might want to take a look at the Walmart price match policy. This would save you from a long procedure to return.
Walmart Return Policy without Receipt!
Yes, Walmart now allows you to make your return without receipt as well. This gives more confidence to customers to purchase from Walmart.
The Walmart return policy no receipt states that they will be willing to accept a return without a receipt. But in place of a receipt, they will ask for a government ID as proof. You must also know that this policy is only applicable to selected products.
Note: You should know what items are eligible for a return without a receipt. You will find this information as you read our article further.
If you are interested then you might also find Home Depot’s return policy useful as it provides returns without receipt as well.
Walmart Return Policy on Electronics
The return policy for electronics is 30 days at Walmart. There are many products under the electronic category and they are not much different, although there are a few products that are generally purchased more than others and you must be aware of their return policy in particular.
- Video Games – The Walmart return policy for video games is 14 days from the date of purchase. You will still be eligible to make your return if you purchase walmart.com.
- TV – The Walmart return policy for TVs is of 30 days. Although you will need to carry your purchase receipt at the time of return. Also, ensure that there is no damage to the product whatsoever.
You may also be interested in another brand like Walmart that provides such ease in electronic returns, one of which is the Best Buy return policy.
Walmart Return Policy For Air Mattress
You can return your Air Mattress to Walmart within 90 days from the date of purchase. It is important to know that you are only eligible for a return if your air mattress is unopened and in original condition.
In this case, you will get a full refund. In case you have opened your air mattress, then you will only be able to exchange your product for an identical one.
Walmart Return Policy For Bikes
Walmart provides a very easy return process for bike returns. You can return your bike within 90 days from the date of your purchase. The return would be accepted even if the packaging is opened. You will also need your purchase receipt at the time of return.
Walmart Return Policy For Cell Phones
You can return cell phones to Walmart as well. Cell phones have a different return period. You must return your cellphone within 14 days from the date of your purchase.
Doesn’t matter if you purchased from a store or walmart.com, you can return to the store with a receipt. No accessories should be missing and the packaging should be in its original condition.
Can I Return Fresh Produce Items?
Yes, Walmart does allow a return on fresh produce as well under their freshness guarantee. Any items that come under the category of fresh produce can be returned with a receipt only. You can return your order from your home as well.
Note – Walmart associates are eligible for exclusive discounts on fresh produce. Find out how much you can save with Walmart employee discount if you work at Walmart.
Extended Holiday Return Policy
During holidays Walmart’s return policy gives a little concession to their customers. Your return period is extended on selected products. Technically the return period will remain the same but the return period for all products purchased between 1st November and 25th December starts from 26th December.
Example: You purchased a TV on 2nd November and have a 30 days return policy. Now generally, you have to make your return within 30 days from your date of purchase but in case of holiday return, you can return your TV within 30 days from 26th December.
Walmart Return Policy Exceptions
The majority of Walmart’s products have a 90 days return policy. Although due to the different nature of products they sell, there are some exceptions. Hence before you make your return you must know the exceptions stated in the Walmart return policy.
| Return Within | Return Exception |
|---|---|
| 14 Days | Prepaid/Postpaid Wireless Phones in original condition |
| 60 Days | Prescription glasses Prescription contacts Hearing aids |
| 90 Days | Bakery products Walmart's private brand products Tires Automotive Battery Personalized product Home & garden equipment Funeral products |
| 1 Year | All perennials, trees, and shrubs |
Non-returnable Items
- Pepper Spray
- Firearms and Ammunition
- Go-Karts
- ATVs & UTVs
- Dirt Bikes
- Gas-powered Mini Bikes
- Diabetic Products [Including meters, strips, lancets, and syringes]
- Prescription Drugs [Especially Products containing pseudoephedrine and pseudotropine]
These were the exceptions stated in Walmart’s return policy. Products other than the one mentioned above can be returned with or without any receipt within 90 days from your purchase.
You may also check transactions on your phone if you made your payment using your phone. That also reminds us, that many readers were keen on knowing does Walmart take Apple to pay? It could make payment so much easier, won’t it?
Walmart Exchange Policy
Once you have made your request for a return, you must know what you are looking for. You will have two options after your request is accepted. A product can be either exchanged or can be asked for a refund.
In the case of an exchange, you must know what is the Walmart exchange policy. You can make an exchange within 90 days, considering a replacement is available in stock. Know when does Walmart restock with this simple guide.
Exclusions for Exchanges
although some items can only be exchanged and not refunded. Such as:
- Unlocked wireless phones within 14 days
- Airbeds, and air mattresses within 90 days
- Opened/used durable medical equipment within 90 days
Note: The product must be unopened and in original condition to be eligible for a full refund.
Walmart Refund Policy
You will receive your refund only after your return request is accepted. You must be eligible under the Walmart return policy to get your refund. The general refund policy is to the original method of payment.
This means if you use your card for a purchase, your refund will be credited to the same card and you will be refunded in cash if you make your purchase in cash. It is the same policy in case you use your gift card as well.
If it’s a case where you ordered by mistake then you should take a look at how to cancel a Walmart order.
10 days for Credit Card 7 Days for Debit Card |
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Will I Get My Refund Without a Receipt
You will need to show your legal government ID in place of your receipt. In this case, the refund policy differs and you will have two options:
- Items priced less than $10 will be refunded in cash.
- Items priced at $10 or above will be refunded in form of a gift card.
Walmart’s Response To Covid-19
Walmart is taking crucial steps to maintain a safe environment for the customers to shop without worrying much.
In these changing times, the shopping experience has also changed but Walmart is trying its best to keep it easy for everyone. Here are a few steps they have taken.
- Enhancing general hygiene and health practices in all their stores.
- Special emphasis on disinfecting higher-risk areas.
- Temporarily limiting all non-business critical travel to, from, and within mainland China.
- Leveraging their global supply chain to increase the supply of essential items.
- Restricting operation time in all stores.
Frequently Asked Questions
1. What is the general Walmart return period?
Walmart provides 90 days from the date of purchase.
2. Can I make an in-store return for products purchase from walmart.com?
Yes, you can make an in-store return. Just remember to show your order number while making a return.
3. Can I exchange my item without a receipt?
Yes, you can exchange your item without a receipt.
4. Is credit card refund policy safe?
Yes through the credit card you can safely pay and with the safety, you will get your refund back in your credit card.
5. Can I return a defective Air bed?
You can return air beds within 15 days if it is defective or damaged.
Also, Keep in Mind!
We would always recommend you take a look at the return policy before your purchase. Be aware of the return period to make a successful return. The Walmart return policy also states a few exceptions to their 90 days return policy.
You should be aware of the products with a lesser return period than general, along with how your refund process may differ depending on your mode of payment. Along with this, you might want to take a look at the return policy of other hypermarkets like Target Return Policy and Lowes Return Policy.
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