West Elm Cancel Order Process Explained in Steps with Refund Details

West Elm has offers a range of inspiring designs in their electronics, lighting and home decor categories. We all love to buy home decor items for our home and workspace and West Elm is the perfect place for all our needs. West Elm has now become a global brand with more than 100 stores across the UK, Australia, Canada and United States. There are times when we shop in a hurry and place the wrong order. So, do you know the West Elm Cancel Order process? There is nothing to worry about. In this article, we will give you a detailed explanation of how you can process your West Elm Order cancellation.

West Elm Cancel Order Details

West Elm highly values its customer’s satisfaction. The West Elm cancel order process is very simple and easy to understand. There are certain exceptions and conditions to their cancel order process which we will discuss in detail. They do not have a definite time limit to cancel their order. Once you have purchased, and you want to cancel the order, then you must do it immediately. Once the invoice is generated no more cancellations are allowed. 

Terms & Conditions For West Elm Cancel Order

There are certain terms and conditions that need to be fulfilled to successfully place your cancellation request.

1. The orders can be canceled partially or fully only before the invoice is generated.
2. Only items that are eligible for Returns can be canceled. Cancellations are not accepted for – Monogrammed items, items that are in the final sale list, gift cards, made-to-order items, robin mattresses and foundations. 

West Elm Cancel Order Process

The West Elm cancel order process does not have a specific time limit and thus it is best to as soon as you realise that the items ordered are not what you wanted. The cancellation request can be easily done by contacting their Customer Service at 1888.922.4119 or by sending them an email at [email protected]. However, if the invoice is generated you will not be able to cancel your order.

What If I Cannot Cancel My Order?

If your invoice is generated and you are unable to place the cancellation request, there is nothing to worry about. You can easily return your product back to West Elm. The West Elm Return Policy would be able to give you more insights on how you can do it successfully. 

Can I Modify My Order After Purchase?

Yes, West Elm allows you to change or modify your order before the invoice is generated. You can contact their customer support team or email them to let them know the necessary changes. However, after the invoice is generated no change can be done in the placed order.

West Elm Cancel Order Refund

Once your cancellation request is accepted the refund process is initiated. It may take 5 business days from the date of the cancellation request that you have placed. The refund will be made to the same mode of payment that you had earlier used to place your order.

Also, Keep In Mind

We hope you are now aware of the West Elm cancel order process, its terms and conditions. We recommend you place the cancellation request as soon as you would like to cancel it. The sooner you can cancel it the refund process would begun. It can take up to 5 business days for the refund to reflect in your account.