Worried about returning your last purchase from Wish? Well, we have got you covered. Wish is an American e-commerce platform that has gained popularity across the globe. The Wish return policy is simple and easy. In this article, we have discussed in detail how you can make successful returns at Wish and perform exchange and refunds too. Let’s see how the return policy of Wish works.
Table of Contents
What is Wish Return Policy?
According to Wish Return Policy, you can easily get it returned within 30 days from the date of purchase. No returns are accepted after the 30 days time period. However, if your product got delayed and not got delivered even after 3o days then you can immediately call their customer support team to get your product value refunded back.
Can I Return My Damaged Item At Wish?
Yes, you can return your damaged item at Wish. You have to provide some sort of proof to show that the product was damaged when shipped. Only then you can successfully place a return request.
Are Wish Returns Free?
Yes, wish products returned within 30 days are free. shipping costs are refundable under the Wish Return Policy
How to Return at Wish?
The Wish return policy process is very simple and easy. It can be done either by visiting their website or through their mobile app. The step-by-step process on both these online methods would help you better understand the process in detail.
Online Return Via App
To return your product through the app, you need to follow the below-mentioned guidelines-
- Open the Wish App.
- Visit the order history section.
- Select the item that you wish to return.
- Click on the need help button.
- The contact support button will appear and you need to contact them to return a request.
Online Return Via Website
If you don’t have the Wish mobile app, there is nothing to worry about. You can do the same by visiting their online app. Follow the step-by-step guidelines to complete your Wish Return Policy process.
- Open the Wish Website.
- Sign in to your account.
- Visit the order section.
- Select the item you wish to return.
- Click on the need help button and contact the support team to complete the return request.
Wish Return Policy Exceptions
Though most of the products fall under the 30-day standard wish return policy, there are certain items listed below which cannot be returned or refunded back. Let us go through the table to know the exact list of items.
If your product is not on the list of exceptions, you can easily claim your return within 30 days from the date of purchase.
You May Also Like: Overstock Return Policy
Wish Exchange Policy
Though studies show that wish has an exchange policy, their website does not claim so. In that case, we would recommend you not to go for exchange and simply return within 30 days and get the money refunded. Once you receive the refund you can always place a second order with the correct item. However, if you still wish to get your product exchanged, make sure the product is unused and in new condition, and contact their customer support team for the further process.
You May Also Like: Chewy Return Policy
Wish Refund Policy
If that item that you wish to return needs to be returned back to wish, then your refund will be processed once they receive the returned product. After receiving, it may take up to 14 days for you to get the refund back. Refunds will be made in the original mode of payment. However, according to the wish return policy, if the item does not require you to return back, Wish will accept your return request and process the refund within 48 hours. However, there are a few exceptions. For products like perishable items, certain health and hygiene items once sold are not refunded back. It is also important to remember that custom fees, shipping costs are refunded according to the Wish refund policy.
Wish Response To Covid-19
Customers’ health and safety are given the highest priority in Wish. During the pandemic, they maintained high standards of sanitization both for the packed items and the employees working. According to WHO, since packing has the least chance of spreading the covid virus, Wish operated safely and kept a special eye on safety to ensure the delivery of hygienic products on time.
Frequently Asked Questions
1. How many days can i return my Wish items?
You can retrun it within 30 days from the dtae of your purchase.
2. Can i return perishable items at Wish?
No, perishable items cannot be returned or refunded back.
3. What happens if i receive a damaged product?
AMke sure you have the proof of purchase and photos of your damaged item. You can return it to Wish by contacting their support team.
4. Refunds take how many to process?
Refunds may take up to14 days to process.
5. Can i exchange at Wish?
If you wish to exchange, you have to contact their support team and make an exchnage request.
Also, Keep in Mind!
It is important to remember that you can only return the eligible items within 30 days from the date of purchase. No returns will take place after 30 days. Also, the refund may take 14 days to reach you. We hope that the Wish return policy could provide you with some important insights for a hassle-free shopping experience. If you are a regular shopper at North Face and Lenovo, you can definitely take a look at their return policy.