It is not always the case that we like what we purchase. Sometimes you may have a change of mind or maybe the product turned out to be different than when you purchased it. If something like this has happened to you at YesStyle then let us tell you more about the YesStyle return policy. You can easily make your return to get an exchange or a refund for your item. You just need to follow a few steps and consider some exceptions and you can make a successful return.
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What is YesStyle Return Policy?
The YesStyle return policy states that every customer should request a return within 14 days of receiving their product. You can only return online and therefore you will need to generate a Return Merchandise Authorization(RMA) number. You will then get another 30 days within which you must send your return item. It is always recommended to return as soon as possible and in its original condition while keeping the tags intact.
Can I Return YesStyle Items For Free?
If you are looking to return your product just because you have changed your mind about the product then the YesStyle returns will not be free. Although, if you receive a damaged product, YesStyle will give you your return for free, meaning the shipping charges will be refunded.
How Can I Return My YesStyle Item Online?
As discussed above, to return your item online, you will need to generate your RMA number. This number will be specially generated for you. You must request to return your item within 14 days of delivery. Once you receive your RMA number, you will have another 30 days to send your product. Any later than that would not guarantee your return process.
Here is how to generate your RMA Number:
- Log in to your YesStyle account
- Locate your order in “my orders”
- Click on “start a return request”
- You will then get your RMA number
This is how you get your RMA number online, another way to get your RMA number is to contact their customer service. You will have to write them an email with your order details.
What if I Receive a Defective Item?
In case you have received a defective item, you must immediately contact YesStyle. They will generate your RMA. It is also recommended that you click photos to have proof of a defective product and send it to their customer care. It will help the process to speed up. When YesStyle receives your item, they will determine the damage and give you your refund.
Note: YesStyle will only refund you the shipping fee if you use the Airmail or registered mail for shipping.
YesStyle Return Policy Exceptions
When you are looking to return your item at YesStyle, you should be aware of the return exceptions. These exceptions could be a deal-breaker and knowing about them can save you time. Also if you know this before your purchase, it can have a different impact on your decision to purchase the item.
- Promotional items like “buy one get one”
- Items with hygiene concerns like swimwear, innerwear, earrings, hair wigs, and costumes.
- Return will be declined if it does not have any tags or is not in original condition.
- Any shipping or handling fees applied will not be refunded.
- Replacement items will only be shipping using standard shipping.
These exceptions should be helpful for all those who are looking to make a return. The YesStyle return policy also states that if there is frequent return, the inspection will get more serious and a sign of policy abuse may lead to a declining customer return.
YesStyle Replacement Policy
If you are looking for a replacement, it is much easier and quicker than a return. Although you will have to follow the YesStyle return policy and upon acceptance, you will be allowed to get a replacement. You should also note that you will not be refunded the shipping fee if you simply changed your mind about the product. If you are looking for a replacement because the product is defective, you will get the shipping fee refunded. You should note that if your desired item is out of stock then you will receive a refund instead.
YesStyle Refund Policy
Refunds at YesStyle are handled differently than usual. The YesStyle return policy states that all refunds will by default go to the customers in the form of YesStyle credit. So no matter what mode of payment you use, you will be refunded in the form of a merchandise credit. Although, you can request another form of a refund on request will they allow this? In case of no request, you will only get YesStyle credit.
Frequently Asked Question
1. What if I do not want Merchandise credit as a refund?
If you are looking to get a refund on a particular account then you will have to request the customer care and give the details.
2. What if I am not able to get a replacement?
3. Can I return the item at the YesStyle's address?
No, YesStyle do not offer to drop off service yet.
4. What if I do not receive my refund?
It will be a rare situation when this happened but if it does contact customer care and provide them with the tracking id and courier service company name.
Keep in Mind
Now if you are looking to return, you will have the YesStyle return policy guide to help you out. The guide will ensure your return in advance. If you have a product that comes under an exception then it will save you time as well. If you have any other queries then do let us know in the comment section below. Also, have a look at our other popular articles Sunglass hut and Primark return policy.