Hello, fashion enthusiasts. We all love to keep up with the latest fashion. But some times some specific clothes don’t suit us. Whether it’s because of the measurements or the color choice. So we opt to return the product for a refund. Well, that’s what this article is all about.
In this article, we will guide you through every step of how you can return the Yoox product as per the Yoox return policy. We will also explain all the ways in detail of returning the product. So for more information regarding this policy, read this article without missing any steps.
Yoox Return Policy
Well according to the Yoox return policy, the customer can return the product within a period of 30 days of purchase date. Only the returns which are valid will be further processed for further procedures. The process of return totally depends on the condition and the valid proofs for the originality of the product. Following are some points to remember to return the product as per this policy:
- First, make sure to return the product in the 30day period of the purchase.
- Second, you have to return the product in the original Yoox packing which came from the company.
- The product you are returning must be original.
- Make sure all the tags are on the product which came from the company.
- Lastly, there is a possibility that the company might not accept the product return id their conditions don’t match.
As of now, you have gained basic knowledge of the Yoox return policy from the information provided above. So now lets jump on how you can return the Yoox product for a refund or exchange.
How To Return?
So in this section, we are going to discuss the ways of return as per the Yoox return policy. Yoox provides easy ways to return the product. All the ways are very customer friendly or the customers so they can not have to face any difficulties while returning the product. The below points show how the customer can return the item. So read them without missing any of the steps.
- First, make sure that the product you are returning is in a proper returning frame.
- Remember that to return any of the Yoox product, you will require the product return form
- If you don’t have the return form, click the provided link here to get a return form.
- Pack the product in the original Yoox product condition. You have to pack the item along with all the Yoox tags that were attached to the product.
- Now you have to fill the return Performa invoice. Enter all the details accurately in it and print out five copies of that return Performa invoice.
- Your product will not pass from the custom section if the paperwork of the return of the product is incomplete.
- You can only return the item from that country from which you have purchased it.
- For further easy returns, the customer can also use the pre-printed label.
- Then send the item through any postal services. remember you have to send this item at your own cost.
So by following all the above-mentioned steps according to the Yoox return policy, you can return the product easily without any issues.
Well, it is also possible that the return label to return the product can get lost. So in that case, you don’t have any need to be worried. Just call the Yoox company customer care and ask them for your return label.
Yoox refund policy
So here this section is all about the refund policy of Yoox company. Just like Yoox return policy this policy is all about the refund on your returns. So to know more about the refund policy, read this section carefully. Don’t miss or skip on any steps to successfully get your refund after the return.
- It will take the time of 3 to 7 days for the refund to credit into your account. This totally depends on the duration of the peak hour at the time of your return process.
- The time for your payment may vary according to the mode of your payment.
- The customers who paid the bill via credit card will get a refund within 7 working days.
- also, the customers who used other payment methods like PayPal will get their refund within the time of 24 hours of generating a refund.
- If the return of the customer is not valid enough for the refund, then the product will be considered invalid for the refund.
- You will have to pay 15$ for the return label from the refund.
The above-mentioned points are about the Yoox refund policy. The company ensures that the customer can return and gets a refund with a smooth and issue free process.
Yoox Exchange policy
Just like the Yoox return policy and Yoox refund policy, the company doesn’t have any Yoox exchange policy. The customer can return the purchased item. He can buy a new item with a refund for the returned item. The company doesn’t take any products for the exchange.
What is the customer care number for Yoox Company?
1-800-795-6087 is the customer service number of the Yoox Company.
What is the refund time period?
It will take a minimum of 3-7 working days for your refund. It may vary depending on traffic.
What are the charges of refund label?
The refund label charges of 15$ will be deducted from your refund.
We hope that our article on the Yoox return policy helped you in gaining some more information on the policy. In this article, we have explained the ways of how to return the item and how you can get the refund for your return in detail. Also, we have mentioned some FAQs regarding this topic in this article. If you have any queries related to this article, feel free to ask your queries in the comment section given below. We will try our best to come up with the solution to your queries as soon as possible.
We have also published some more informative articles related to this topic on different brands. So here we have given the links to some of the articles published by us on the related topics of Expedia Return policy and HP return Policy. Make sure to read them too for more information on that topic.