Zappos is the first place that comes to mind when we think of designer shoes and clothing at affordable prices. Nowadays, it’s typical to find comparable goods cheaper elsewhere. So you may wonder does Zappos price match?
If so, with whom do they match their prices? This article goes into great detail about the same and other policies too. Continue reading to know more.
Table of Contents
Does Zappos Price Match?
Yes! Zappos price match all its items but only with their online competitors. You can request a price match only at the time of purchase.
Although, with this hassle-free price match policy, there are some conditions that you need to know while submitting a price match request at Zappos.
Eligibility Criteria for Zappos Price Match
While submitting a price match request at Zappos, you need to know if your item qualifies for price matching or not. Refer to the following points to check your item(s) eligibility.
- You can only request price matching at the time of purchase.
- Both of the items should be exactly the same. That means the size, colour should be identical.
- You can only compare prices with other online retailers.
- The item needs to be in stock at the time of price matching.
What Are Exceptions of Zappos Price Match?
Keep in mind that your price match request will not be accepted if your product falls under any of these exceptions lists. Read the following to know all about the policy exclusions:
- They will not price match any items which are on sale, discounts, or special offers.
- No price match on out-of-stock products.
- Items that are bought during public holidays like Thanksgiving and Black Friday will not be subjected to the price match policy.
- No price match is available for excluded merchandise.
- The Zappos price match policy does not apply to items sold on Amazon or other identical websites.
How Can I Request a Price Match From Zappos?
The price matching will be carried out for items that are offered at a lower price on competitors’ online marketplace rather than retail outlets. You can call the customer loyalty team at (877) 927-2332 or use the live chat option.
- Gather all the information on the cheaper price item.
- Contact their customer support at (877) 927-2332.
- Provide them with all the details and price proof.
- Wait for the confirmation.
Zappos Price Adjustment Policy 2022
In addition to price matching, there is a Zappos price adjustment policy where you can ask for a refund of the price difference. You will be eligible for a refund within 10 days of your purchase if the price of your purchase drops.
How to Request Price Adjustment?
In order to get a partial refund, connect with Zappos customer service or call them at (877) 927-2332. Provide them with an ad/link to a lower-priced item with your order number. Thereupon, your refund will be issued after verification.
By any chance, if they decline your request, consider using Zappos return policy for a easy return and full refund. Once you have a successful return, reorder it at a lower price.
How To Save Money at Zappos?
As a shopaholic, you would like to know, how you can save at Zappos. Let me tell you, that there are many ways by which you can save some money. Take a look at the following tips:
- Take advantage of their free shipping.
- Get into their VIP program (It’s quite a mystery to get it, happens automatically)
- Student, Teacher, or Military Promotion.
- Subscribe to Zappos Emails.
- Link your Amazon Prime Membership to get more benefits.
Frequently Asked Questions
1. Is it possible to price match with other offline stores?
No, as per Zappos policy you are only able to price match online. You cannot price match with any offline retailers.
2. Can I price match more than one item?
NO! Only one item per person is included in the price match.
3. Can I adjust prices without a receipt?
It will be difficult to do this if you have lost your original invoice. If this is the case contact customer service to find a solution (877) 927-2332.
4. Time frame for a price adjustment?
You need to apply for a price adjustment within 10 days of your purchase.
Finally, we can conclude that Zappos price match & adjustment policy are very effective. If your item sticks to the aforementioned criteria, it will be easier for you to get a refund. Just make sure that you submit a request within those 10 days.