Sometimes happen that the image you saw and the product arrive make color differences. That difference does not make you 100% delighted and then you think of the return/exchange procedure. Here article comes up with the Zappos Return Policy. I hope this article will solve your all problems regarding return, exchange and refund policies. Just read carefully so that you can easily understand and can able to implement the Zappos Return Policy. Here we will start with some basic intro.
Preface of Zappos Return Policy
Zappos is an online subsidiary company. It is based on the location of Lasvegas, Nevada. The founder of the Zappos is Nick Swinmurn. He launched under the domain name Shoesite.com then it becomes Zappos.com. Amazon has also tied up with the Zappos. Zappos provides products like shoes, handbags, eyewear, clothing, and accessories. They have more than 1500 employees working in the company.
From here starts our main content. About Zappos Return Policy, they allow you to return or exchange the item in 365 days if you dislike the product. In the next section, you will get to know the brief information on the Zappos Return Policy. Here we go.
Zappos Return Policy Procedure
Zappos allows the customer to return their items within 365 days if you do not like or the product is not satisfying you. Their time-frame is long like 1-year but the product should be in its original condition. Below are the points which are followed while returning the product. The following points include:
- You can return the product in 365 days from the date of purchase.
- The returned product should be in its original condition and unworn.
- The product should be packed in its initial package.
- Tags or any other original attaching should remain the same.
- Attach your shipping slip, order detail, and sale receipt along with the returning product.
- If you are shipping the product then it will be all your’s responsibility.
- Ask or Confirm before you ship the product.
Thus, these are the process of Zappos Return Policy. As Zappos only provide online service, they do not have any in-store services or anything else. They are allowing so long time-frame to the customers but follow their all terms and condition to get exchange or refund. Next is about the items which are not returnable.
Zappos have no such items that cannot be returned. Yes, they have permitted to return or exchange every purchased item from the Online store. I am sure some readers will not trust the above statement but it’s true. We have done a live chat with the customer care executive to make sure that Zappos does not have such items as an exception. You can also have a live chat with the Zappos customer support executive.
Thus, there are no such items as non-returnable for Zappos online shop. Next, we will explain to you about the Zappos Exchange Policy. Scroll down to read more on it.
Zappos Exchange Policy
Zappos allows the customer to exchange their items within 365 days if you do not like or the product is not satisfying you. Below are the points which are followed while exchanging the product. The following points include:
- You can exchange the product in 365 days from the date of purchase.
- The exchanged product should be in its original condition and unworn.
- The product you want to exchange should be packed in its original package.
- Tags or any other original attaching should remain the same while exchanging.
- Attach your shipping slip, order detail, and sale receipt along with the exchanging product.
Thus, these are the process of Zappos Exchange Policy. And yes exchange and return policy are equal for Zappos. As they are allowing so long time-frame to the customers but follow their all terms and condition to get exchange or refund. Next is about the Zappos Refund Policy.
Zappos Refund Policy
After returning the products wait for the confirmation call or email from Zappos customer care executive. Here are some following points you should know about the refund procedure. Points include:
- Zappos takes 5-10 business days for the refund process.
- Once they verify the product they will initiate your refund.
- If your payment method was through credit card or debit card then it may take 2-5 more days.
- Your refund will get you in the form of original payment source.
- The shipping charges are non-refundable.
- You will get a confirmation call for a refund.
Thus, these are points to keep in mind after returning our product to the Zappos. Here our main segment is completed with all the details regarding Zappos Return Policy. I hope you must like it and it was helpful for you. Next, are some FAQs where you can get some basic info about Zappos.
Zappos customer service number and email id are?
Zappo's customer care executive number is 1-800-927-7671 and Email Id: email@example.com.
After how much time I will get my refund?
You will get your refund in 4-5 working days.
Can I return worn shoes?
Zappos Return Policy does not accept worn shoes. You can only return unworn shoes.
Is there any Zappos store available?
No, Zappos does not have any In-store way. They only provide their product at the Online store at Zappos.com.
Can I return/exchange without a receipt?
Zappos does not allow the return/exchange of the products without a receipt.
Does Zappos accept International Credit cards?
Zappos.com accepts internal credit cards. But it should contain a symbol of Visa, Mastercard, Discover, or American Express.
Hence, this was about the Zappos Return Policy. By following the beyond steps you can easily go for the return policy. Below I have also explained each of the procedures regarding Zappos. Return and Exchange policy of the Zappos is the same. Zappos only provide the online system then there is nothing to worry about any of the policies. Below I have mentioned the Online process of the Zappos as they do not have any store for their products. There is one more thing which is very beneficial for the customers, that Zappos does not have any exceptional items.
By going through all the topics I hope it was very easy to apply and understand for you. For more information, you can contact us 24/7 on 1-800-927-7671 and Email Id: firstname.lastname@example.org. You can also visit Zappos.com to know more about the Online system.
For regular updates follow us on Facebook, Twitter, Instagram, Pinterest, and Youtube. Thanks for giving your precious time to this article. You can also go for more articles on Return & Refund Policy. I would like to recommend some articles like Vistaprint Return Policy, Ping Return Policy, and Uniqlo Return Policy.