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Canon Return Policy: Easy steps to return your product.

January 26, 2021 By Noel Morris

Are you afraid of the product you are not satisfied with? Are you confused and have multiple questions in your mind? like, How to return and exchange? will I get the refund back? Can I cancel my order? How to use customer service?  then you are on the right page as here you will find the Canon return policy which may help you to choose what to do with your purchased product. You will find how to cancel it and get a refund back after returning your product. so let’s not wait and quickly jump into this to know the steps to follow ahead to return and exchange the product.

Table of Contents

  • Canon Return Policy
  • Canon Covid-19 Response
  • Canon return policy: Online Returns
  • Exceptions to Canon Return Policy
  • Canon Refund policy
  • Exchange policy
  • Cancelations
  • How to contact Canon?
  • FAQs
    • How to cancel my order?
    • How to contact Canon?
    • How to get an RMA number
    • Will canon accept the damaged product?
    • How will I get my refund back?
  • Summary

Canon Return Policy

Canon’s return policy allows you to return your product within fourteen days of purchase. once you receive your product as per the original order you cannot get back your refund for the purchased product after delivery. If you wish to return your product please use customer service by email. Follow these steps to return your product. The Canon Online store accepts returns, refunds, and exchanges back.

Canon Return Policy

  • To return your damaged product please use customer service.
  • Make sure you send your original receipt with the returned product.
  • It takes one to three weeks to process after you return your product.
  • Shipping charges will not be refunded if the product is not in good condition.
  • Every return and exchange product should have RMA[ returned merchandise authorization] number.
  • To return or exchange broken products customers have to bring the RMA number.
  • Customers should bring an RMA number within fourteen days of delivery to your place.
  • Send back the purchased product in a given time to canon online store.
  • Any returns and exchanges will not be accepted if the given period is over.

Canon Covid-19 Response

By seeing this situation canon was closed for some time. Now, as many of the stores are opening they are also opened along with some safety features. They are worried about their customers and the associates and thus they are trying to make the atmosphere safe for all. They make the mask compulsory for all the ones who arises the store and proper sanitization should be done. Social distancing should be maintained when you arrive at the store.

Canon return policy: Online Returns

These days online shopping is very easy to choose your favorite product anytime anywhere and so online shopping also makes online returns easy for you by providing the services. So here are the quick steps to return your purchased product.

  • Canon online store will accept the returns and exchange product only if it is not damaged or opened.
  • Make sure your order should be in a proper package with all the items. eg. {cables and manuals}
  • To qualify for the returns and exchange you have to send an invoice/packing slip.
  • consumers will not be given back the shipping charge.
  • products will not be taken back if it is not in good condition.
  • Canon will provide the return form which you need to fill up before returning it.
  • Return the product in a re-saleable condition.

Exceptions to Canon Return Policy

Canon return policy

Sometimes you cannot return your product in certain conditions. Here we make the process easy for you by drawing your attention towards the exceptions.

  •  Undamaged CD ROMS  and the manuals will not be returned and exchanged.
  • Consumers have to send all the bundle products if the consumer wishes to return a custom made set of items from building your bundle.
  • you may not be refunded your shipping charge if the product is not on good terms.

Canon Refund policy

After returning your product the next step that comes ahead is the refund. Succesful return leads to a refund and nobody wants to leave it and nobody should leave as it is a right of a consumer to get back the refund. The process will only start when the company receives your returned product. Make sure you send them everything with a proper package.

  • Canon will return your refund in the original amount of the purchased product.
  • They will notify the customer once the refund is issued.
  • The company will not cancel the order or refund if the product is not as defective as it was mentioned in the complaint.

Exchange policy

There are times when you don’t want to return the product but exchange it with some other product. But before you apply,  go through this to know the conditions to exchange.

  • If a consumer wishes to cancel the ordered product can visit customer service and check if the order made can be canceled or not.
  • You cannot add products if the ordered product is dispatched. please go and place a new order for these items.
  • If the product is already delivered you have to go through the criteria and follow the return policy to exchange.

Cancelations

The purchased product may not come as you wanted it to be and here comes your part to play. You can cancel your order at your convenience if you go through the following details in the canon return policy.

Canon return policy

  • You owe the right to cancel your order if it is not convenient for you.
  • In case you want to cancel your order. do it within fourteen days.
  • Keep the product safe before return.
  • The company will not cancel the order if the product is non-faulty.
  • If there is a loss in the product then you cannot cancel your product.

How to contact Canon?

Canon return policy article provides you this section to find the customer services like contact number and email address to cancel, return or exchange your product. You can use these services to know when you will get your refund back or when your exchanged order will dispatch.

  • You can find the Canon online store address on the delivery package you receive.
  • To obtain an RMA number call Canon online store toll-free at 1-800-285-2155.
  • You can contact me anytime from Monday to Friday [not including holidays] from 8:00 AM to Midnight ET.
  • You can contact [email protected] with some details like order number and your contact number, serial number, and the details of the product you are returning.

FAQs

How to cancel my order?

Contact at [email protected] to cancel your order if it not dispatched.

How to contact Canon?

Customers can contact Toll-Free at 1-800-385-2155 for any queries.

How to get an RMA number

Find your RMA number on your shipping package.

Will canon accept the damaged product?

Canon online store will accept the returns and exchange product only if it is not damaged or opened.

How will I get my refund back?

Canon will return your refund in the original amount of the purchased product. They will notify the customer once the refund is issued.

Summary

This article was all about the Canon return policy which let you know how to approach them with various methods. We have also included exceptions to return and cancel the product for your knowledge. we hope you understood the article and it will be highly appreciated if you let us know in the comment section which part was helpful to you.

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