Shopping is a big deal, especially for women. It is important for them to know about the return policy. Because sometimes the products are not exactly what we wanted but we end up buying. This article is about ‘Forever 21 Return Policy’. So, if you have ever purchased from here, you can find useful information about the returns and refunds of the company.
We have put all the gathered information in one place to make it easier for you. Now, return your item to Forever 21 by knowing the return policy from here. You may also choose to get an exchange or refund on your product purchased. Do read the complete article for every detail about the exchange, returns and refund from Forever 21.
What is Forever 21 Return Policy?
Just like any other company or brand, Forever 21’s Return Policy provides you 30 days of the exchange period. Within30 days of your item purchased you can go to the store or use any other method to get an exchange, refund or return the item. The policy is the same for online purchases or in-store purchases.
This policy makes Forever 21 retain its customers since it gives them a sense of security in purchasing the product. There are certain parameters you must maintain while returning the product. For e.g, the product must not be used or tampered. Below are a few key points that you must keep in mind and follow if you are to make an exchange or return to Forever 21.
- The return policy is valid only for 30 days and the 30 days start from the day of purchase itself.
- Make sure the item is in the new state of condition just like you purchased it.
- Carry or send all the accessories that came along with the product.
- Do not tamper it.
- Make sure you have the receipt of purchase. The bill of the product is always important.
These are a few points you have to remember if you are not sure while purchasing a product and intent do return it soon. But there are certain exceptions to all the above in certain situations. We are going to explain all those in the sections below, so please read the entire article carefully.
What is the process of the Forever 21 Return Policy?
there are two options Forever 21 Return Policy gives you to return your product. One method of returning your product/s is via mail, you can post them to the store via any mode of transportation if you have adhered to the parameters above. Remember to send all the documents and also the bill copy with it. The other option left with you is to walk into the nearest store. Let us explain in detail how you can return by mail and in-store.
Return by mail
Now if you have purchased the item or your product online, you will have to do the following.
- Unless you are from the US territories, just click here for the direct link to the Forever 21 site.
- Since you have made an online purchase, you must be having an account or have signed in earlier.
- Login in to your Forever 21 account and go to the order history.
- There will be details about all your online purchases there and also your last purchase.
- Select the item you want to return and also the number of units.
- Fill in all the necessary details you are asked for, you also have to provide the reason for your return.
- The store will start the process and inform you.
- Either you have to mail it to them or they may provide someone to pick the parcel.
- Pack the item as you purchased it along with all the papers and documents and also include the receipt.
- Stick the shipping label outside and keep a copy with yourself.
It must be a prepaid bill for you to return the item online. Once Forever 21 receives your parcel of the product, it will initiate a refund or an exchange whatever you have decided. If you find this process lengthy, you can always choose to visit a nearby store and return it. Read the paragraph below to know the in-store procedure.
Return in store
Returning your product to a store is very easy. Locate the nearest store here. Pack the item to be returned properly. And also remember to carry the bill with you, you must have proof of purchasing the item. Once you reach the store and give your product at the return desk, they will check it and initiate a refund or exchange it. Your return will be initiated only then. Follow the parameters of exchange and it will be really easy.
Refund Process
Well, a return means either you want a refund for the product you are returning or you desire for an exchange. Both of these processes are different and have certain conditions. If you want a refund, you can follow either of the above return processes; walk in the nearest store or return online. Only after the store has acknowledged that the item is in the same new condition, you will be initiated with a refund.
The amount will be credited to your account by them after they receive the product and initiate a refund. you will constantly be informed via emails and text messages about the condition and situation of your refund. Most of the time the amount credited will reflect in your account within 7 days but in some cases, it may take more.
Damaged/Defective Products Forever 21 return policy
Some times you may be delivered with the wrong product. You may also be in a situation where you have received a completely damaged product. In such cases, pack the product carefully and return it by mail or to a store itself. This rarely happens but even if does, the return and refund process is the same. Even when the product is not suitable for your skin or something, you can always return it with the conditions followed.
The refund will be made to your PayPal account or your store credit card. It can be refunded in your bank account whichever detail you have provided them.
Summary
Since you know the Forever 21 return policy, go shop unapologetically and as per your convenience. All the information we have provided is based on our research. We hope this was of help to you. Do comment in the comment section below and let us know if we missed out on any detail. You can read more articles from us right here.