Home Depot Return Policy | Understand The Details Of Their Return Policy

Are you a customer of Home Depot? If you are, then you must know about the Home Depot Return Policy. It can help you return a product that might not have been the same as you expected. For one reason or the other, you can make your return. Although there are particular conditions that must be followed. Here you will know everything that is necessary for a successful return at Home Depot.

What is Home Depot Return Policy?

It is possible that you buy something from Home Depot and it does not turn out to be as expected. So what can you do in this situation? Well, the return policy of Home Depot comes in quite handy which helps you save your money. Home Depot return policy gives its customers 90 days to return a product from the date of its purchase. That is enough time to ensure whether there is anything wrong with the product you purchased and make a return if that’s the case.

Home Depot Return Policy
Return Period	90 Days
Return Method	1. In-store 2. Online 3. Home Depot Design Center
Contact Number	1-800-430-3376
Official Website	Home Depot Return Policy

How to Return at Home Depot?

There are three methods to return your products at the Home Depot. It might be possible that every method might not be eligible for you. You can choose to make your return at the store, online, or at the design centre. The important point to remember is to make your return within 90 days of your purchase.

In-store Returns

You can visit their store and make a return although, for a smoother return, you must know a few things like:

• Make your return within 90 days.
• Bring your original purchase receipt with your return product.
• Take along a valid ID with you.
• Bring the card you used for your purchase.

This proof of purchase will help prove your identity along with the authenticity of your purchase. You will also be required to point out your reason for the return, your reason will also determine your return request.

Online Returns

You can choose to return your item online if, for any reason, visiting the store is not possible. Just follow the mentioned steps.

• Just go to their official site, navigate to the “Return items” button and select an item that you want to return. For eligible items, you’ll receive a shipping label in your email.
• Print this label and attach it to your package.
• You can either drop this package at any of the nearest UPS stores or schedule a pick up by calling their customer service on 1800-430-3376.

Return to Home Depot Design Centre

Products purchased from the Home Depot design centre can only be returned to the design centre. Any products purchased from offline stores or homedepot.com cannot be returned to the design centre.

Home Depot Return Policy Without Receipt

If you’ve lost your receipt then don’t need to panic. You still may be able to return an item at Home Depot. If you’ve made a purchase through a debit or a credit card, then simply go to the store ask them to check their record which will show them your purchase. Also, remember that credit, debit card purchase records can only be located in their system within 30 days. So returns without receipts are only possible if the purchase was made within the past 30 days.

If the product you want to return was purchased with cash then the best likely scenario for this is you will get store credit in return or even a Home Depot Gift card. You should also carry your valid ID this will only help you prove your case.

Home Depot Return Policy Exceptions

This section is very crucial for any customer who decides to return their Home Depot product back to them. You will get all the information about which product is not allowed to be returned under the Home Depot Return Policy. Most items you purchase from Home Depot have a 90 days return policy. The exception products will have 30 days return policy. Check out the list for the information on the same.

• Furniture
• Area Rugs
• Generators
• Gas-Powered product
• Televisions and Computers

Home Depot Return Policy on Plants

Home Depot also accepts returns on the online purchase of plants, trees, holiday trees, perennials, wreaths, and garlands. If any of these items come damaged or dead on the arrival then you can contact their customer support at 1-600-430-3376 within 3 days of delivery. They will provide you with a replacement at no additional charge.

Home Depot Return Policy Power Tools

For safety reasons, you cannot return any items through the mail that uses flammable liquids or gases. This includes (but is not limited to) power tools like lawnmowers, leaf blowers, or any other item that uses fuel. These items can only be returned to your nearby Home Depot store.

Home Depot Return Policy Applications

Air Conditioner – Though you can refuse to accept the delivery of any damaged appliances, the Home Depot return policy air conditioner, refrigerators, dishwashers, etc. comes in handy if you’ve already accepted the delivery of any damaged products. As per this policy, you’ll have to identify and report the defect to Home Depot (1-800-455-3869) within 48 hours of the delivery/pick-up from the store.

Non-Returnable Items

The above items were an exception in the matter of days in which they should be returned. This list is such which will give you information on which items you cannot return at all. So be careful while you make your purchase from Home Depot. This will also mean that you will not get any kind of refund.

• Major Appliances
• Gift Cards
• Whole House and Stationary Generators
• Utility Trailers
• Cut Flowers and Arrangements
• Installation Services, Labor, and Delivery Fees
• Product Samples
• Custom Blinds

The above lists indicated all the items which once bought cannot be exchanged or returned in any way. This will directly suggest no refund policy for such products either.

Also To Keep In Mind

All the Home Depot returns are tracked and thoroughly inspected during the return process and anyone who tries to misuse their return policy can get blacklisted. So for any reason, if you are on the Home Depot return blacklist then your return might not be accepted.

Home Depot Exchange Policy

When you make your Home Depot Return, then making an exchange is one of the options. Exchanging products is a very easy case. Home Depot allows you to exchange your return product with the same product in-store. You cannot buy another product in exchange. Even if you are willing to pay extra. Exchange is only possible once you complete your Return process. Exchanging involves the exchange of identical products. A refund is your alternative when you don’t want to exchange your product.

Home Depot Exchange Policy
Exchange Period	90 Days
Exchange Method	1. In-store 2. Online 3. Home Depot Design Center

Home Depot Refund Policy

Home Depot has a very clear and straightforward refund policy. Your refund will take place in the same method as the method you used to make your purchase. For example, If the item is purchased with cash then you’ll receive a refund in cash. When your product turns out to be defective in nature then you will be refunded along with the shipping charges. You will need to pack all the components of your product in order to make your return and get a full refund.

Home Depot Refund Policy
Refund Period	2-10 Business Days
Refund Method	1. Original Mode of Payment 2. Store Credit

Home Depot Response To Covid-19

Home depot is highly worried about the customers and employees thus they took many precautions so that they feel safe. To serve the customer with the best Home depot have taken the following steps.

• A free curbside order pickup has been established.
• The delivery option has been established for the orders on homedepot.com
• They extend their return policy from 90 days to 180 days.
• Face masks made compulsory and proper sanitization has been done.

Frequently Asked Questions

Can I Return Opened Product?

No. You will need to take your return product in the original condition only.

Can I Return A Used Item?

Yes! you can unless you have the original packaging and the receipt.

Can I Return Plants To Home Depot?

Yes. You can return home and landscape plants to home depot.

Will Home Depot Accept Refrigerator Return?

Yes. You will have 30 days to return your refrigerator.

How Can I Contact Home Depot?

1-800-525-5000

Also To Keep In Mind!

Don’t forget to check out the Home Depot return policy stated on their official site. Be aware of the different return periods for any specific category of product. There are also some exceptions to their standard 90 days return policy and some category of products like power tools have specified return processes. Along with this, we’ve also mentioned the return process and eligibility in case if you’ve lost the receipt. Shutterfly Return Policy, Walmart Return Policy.