Are you a customer of Home Depot? Are you here to know something about Home Depot Return Policy? Do you want to make your return because it is defective or you just don’t like it? If we questioned all this correctly then you must believe us and you would be interested in our content. We will solve all the issues that may arise from the time you make your mind to return the product until the completion of your return process.
We are about to talk and revolve around the topic Home Depot and its Return Policy. This article will explain in an easy way how exactly you can make your return. What are all the points which will help you make your return successful? Some information on Home Depot Refund Policy and also Home Depot Exchange Policy.
Home Depot Coronavirus Response
Home depot is highly worried about the customers and employees thus they took many precautions so that they feel safe. To serve the customer with the best Home depot have taken the following steps.
- A free curbside order pickup has been established.
- The delivery option has been established for the orders on homedepot.com
- They extend their return policy from 90 days to 180 days.
- Face masks made compulsory and proper sanitization has been done.
Home Depot Return Policy
This section will consist of information that will help our readers to understand what exactly Home Depot Return Policy is. They stated that they provide their customers 90 days to make their minds and decide if they want to return their product. If you surpass the 90 days from the day of your purchase then your return will be denied.
There are some extra perks to those customers who use the Home Depot Consumer Credit Card. Most purchases you make from the Home Depot card, or on The Home Depot Commercial Account or Commercial Revolving Charge will have an advantage over all the other types of purchases. These purchases will get a full refund on their returned product. The time-frame will also increase up to a year.
Home Depot will accept your returns under few conditions mentioned in their Return Policy. These are terms and conditions which should not be broken in any case.
- Make your return within 90 days.
- Bring your original purchase receipt with your return product.
- Take along a valid ID with you.
- Bring the credit card you used for your purchase.
Al these are a kind of proof of your purchase this will prove your identity along with the authenticity of your purchase. You will also be required to point out your reason for the return, your reason will also determine your return request.
Home Depot Online Returns
You also have an option to return your online purchased product. You can go to the Home Depot store and return it but if you don’t want to. There is an option for those people who are to return the product through the mail. Visit this site and make your return through the mail. If you have a product that proofs to be eligible for a return then you will receive an email. Home Depot will send you this mail which will include the shipping label.
The next step for you will be to print that shipping label. pack your product carefully and properly. Go to the nearest UPS store and send your product. That completes your return process through mail. Now, note that if your product is hazardous in nature then it won’t be approved for a return. Examples can be Lawnmowers, leaf blowers, or anything other gas-powered products. These products can only be returned to stores.
Lost The Purchase Receipt?
If you lost your receipt you don’t need to panic. You still may be able to make your return. Now, if you made a purchase through a debit or a credit card. You just simply have to go to the store ask them to check their record which will show them your purchase. Remember this is only possible if your purchase was made within the last 90 days.
If the product you want to return was purchased with cash then the best likely scenario for this is you will get store credit in return or even a Home Depot Gift card. You should also carry your valid ID this will only help you prove your case.
Home Depot Exceptions
This section is very crucial for any customer who decides to return their Home Depot product back to them. You will get all the information about which product is not allowed to be returned under the Home Depot Return Policy. Most items you purchase from Home Depot have a 90 days return policy. The exception products will have 30 days return policy. Check out the list for the information on the same.
- Area Rugs
- Gas-Powered product
- Televisions and Computers
The above items were an exception in the matter of days in which they should be returned. This list is such which will give you information on which items you cannot return at all. So be careful while you make your purchase from Home Depot. This will also mean that you will not get any kind of refunds.
- Major Appliances
- Gift Cards
- Whole House and Stationary Generators
- Utility Trailers
- Cut Flowers and Arrangements
- Installation Services, Labor, and Delivery Fees
- Product Samples
- Custom Blinds
The above lists indicated all the items which once bought cannot be exchanged or returned in any way. This will directly suggest no refund policy for such products either.
Home Depot Exchange Policy
When you make your Home Depot Return, then making an exchange is one of the options. Exchanging product is a very easy case. Home Depot allows you to exchange your return product with the same product in-store. You cannot buy another product in exchange. Even if you are willing to pay extra. Exchange is only possible once you complete your Return process. Exchanging involves the exchange of identical products. A refund is your alternative when you don’t want to exchange your product.
Home Depot Refund Policy
Home Depot has a very clear and straightforward refund policy. Your refund will take place in the same method as the method you used to make your purchase. The example – you bought it from the cash you will get your refund in cash. When your product turns out to be defective in nature then you will be refunded along with the shipping charges. You will need to pack all the components of your product in order to make your return and get a full refund.
Frequently Asked Questions
Can I Return Opened Product?
No. You will need to take your return product in the original condition only.
Can I Return A Used Item?
Yes! you can unless you have the original packaging and the receipt.
Can I Return Plants To Home Depot?
Yes. You can return home and landscape plants to home depot.
Will Home Depot Accept Refrigerator Return?
Yes. You will have 30 days to return your refrigerator.
How Can I Contact Home Depot?
Here we end our article on Home Depot Return Policy. We have tried to gather all the information related. The Home Depot Return Policy may seem a little detailed but every detail can help a customer with their problems. This is because there are a lot of customers and problems may vary from one to another. We would also encourage our readers to write your thoughts and share your experience with us through the comment box given below. There are other articles from us which might interest you. Shutterfly Return Policy, Walmart Return Policy.