There are often situations when you make a purchase and then you are not satisfied with the product. When you have the needed information about returns, you can make a return much faster and with confidence. Are you aware of all the details related to Ikea Return Policy? If not, this article will explain everything about Ikea returns/exchanges.
What is Ikea Return Policy?
The Ikea return policy provides a safe shopping experience to all its customers with the 365 days return period. For Ikea family members this return period is extended to 30 more days.
It is also recommended to carry your receipt with you at the time of return. Also, keep your product in its original condition, and in case of a damaged product, contact Ikea immediately.
| Return Period | 365 Days |
| Return Method | In-store, Online, and By calling |
| Contact Number | 1-888-888-4532 |
| Official Website | Ikea |
Does Ikea Accept Opened Returns
Yes, for the satisfaction of its customers, Ikea accepts open returns as well. You simply have to make your return within 180 days instead and carry your purchase receipt with you. This will help you provide proof and make your return successful.
Is Ikea Returns Free?
Yes, 100% free. Ikea offers multiple ways to return your product and all of them are free. This means you will not have to pay any shipping charges or any other hidden charges. In addition, you will get a full refund on your return.
How To Return My Ikea Purchase?
Ikea tries to make the process as simple as possible. You can either make your return at their store or simply request a return online according to the Ikea return policy. As an Ikea family member, you can return as many items as you want. There is no limit on that.
Store return would be the quickest form of return. We would recommend you keep your purchase receipt safe with you. The product should not be used and must be in original condition. It is also needed that you dismantle the product and pack it in the original condition before you give it for return.
Ikea In-store Return Policy
You can visit your nearest Ikea store to make your return. Now there are certain rules under the Ikea return policy which you need to perform these two tasks or methods of return. Remember these important points before you make your return.
- Carry your Valid Id with you
- Keep the original purchase receipt with you.
- Pack every component of the product in its original condition.
After this, your return product will be assessed and a decision will be made. You can then move on to the Ikea exchange policy or the Ikea refund policy as per your requirement.
Ikea Online Return Policy
Now, requesting a return online can give you three options to choose from. The Ikea return policy online return needs to be initiated from their website.
Just log in to your account and go to returns. You will find:
- Express Return – It is the fastest way to return your product online. They provide you with a form that must be filled out to register for a return. It must be done beforehand for quicker service. You can only return a maximum of 5 items. The employee who comes to pick up will also ask for a receipt.
- Parcel Return – It is very easy to return through parcel as well. You must print the return label and stick it with the return box. Depending on the parcel the cost may vary from 2.99 to 9.99.
- Return By Truck – If your parcel was delivered by truck, you can make a return by truck. For this, you will need to contact the customer service executive of Ikea to schedule a pick-up.
Remember if it’s an online product try to return it before 14 days to get your delivery charges refunded too along with the product refund. Online returns through a website often take longer than an in-store return.
Ikea Return Exceptions
Ikea has kept some exceptions in its return policy. As a customer, you must be aware of these exceptions. You should also keep in mind that you will require to carry your receipt. In case you purchase certain products, you will not be able to return them to Ikea.
At any time, IKEA reserves the right to refuse a return or exchange.
Ikea Return Policy Furniture
Ikea accepts furniture returns as well. You do not need to worry even if you opened the packaging. Ikea accepts returns for 365 days. Even if you have assembled the furniture, you can still dismantle it and properly pack it and your return will be accepted.
Ikea Return Policy Mattress
Yes, you can return your mattress as well. There is no restriction on the return of mattresses. You must only ensure one thing. The mattress should not be used. Even if you open the packaging of the mattress, you are still eligible for a return at Ikea. Along with this, they also give a long-term guarantee on selected mattresses.
Ikea Return Policy Without Receipt
Ikea provides a 365 days return period which is a huge return period. This may at times lead to you losing the receipt. Therefore, Ikea also accepts returns without a receipt in some cases.
Although, they would ask for some other kind of proof. For example, you can show them your credit card statement. Hence we would also recommend you to not use cash as a mode of payment.
Ikea Exchange Policy
Ikea also provides you exchange policy along with everything else. It is just a matter of choice. When you like the product but it turns out to be defective. Then, in that case, you would rather go for an exchange rather than ask for a refund.
The exchange policy of Ikea is such that you are allowed to exchange your product with an identical product but you may ask for a different color. Make sure you know when does Ikea restock the new inventories so that your visit does not go in vein.
Ikea Refund Policy
Ikea refund policy works on the same conditions as the Ikea Return Policy. There are criteria which if followed then Ikea will grant you your refund on the returned product.
You need to have a look at these points and expect your refund when you accept their policy.
- You can get your refund only the same way you made your purchase.
- It may take at least a week to show it on your account.
- The refund amount will depend on your returned product.
- A refund will only take place after acceptance of your returned product.
Remember such points to get your refund through a smooth process rather than getting stuck at various hurdles on the way. This will only extend your time and your refund will be stuck for more time. You can also cancel online purchases within 14 days. In which case you will get your refund including the delivery charges.
Ikea Covid-19 Precautions
Ikea stays cautious about their employee’s & customers’ health. They took many steps to prevent their employees and customers from this pandemic. Some of the selected stores opened on the 3rd of June by taking necessary precautions. They make a new safety policy and started welcoming the customers.
- Guidance about physical distancing.
- Preventative hygiene practices.
- Co-workers must have to check their temperature.
- Proper sanitization.
- Proper distancing.
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Frequently Asked Questions
Can I Return Plants To Ikea?
No, you cannot return plants to Ikea it is an exception product.
Can I Return Mattress?
You can return Mattress but not for a refund. You will only have the option for an exchange.
Can I Return My Opened Product?
Yes, you can return open products but then it needs to be in the saleable option.
Do I have to disassemble the furniture before returning?
Yes. You will have to disassemble the furniture before return.
Ikea Customer care Number?
1888-888-4532
Also, Remember!
You must keep yourself informed of all the updates on the Ikea return policy. We will ensure that our readers get complete information and can help themselves with a successful return. Hence we would recommend you carry proof of purchase with you at the time of return.
For us, the best way to make your return would be to visit the nearest store and make your return. Here are some other popular brand and their return policy details. Sephora Return Policy, Best Buy Return Policy.
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