Searching for the famous Zara Return policy? This entire article will help you out with the following details on the return policy. Here you will get to know about the return procedures which are explained in the detail. Read the following segments and know about the return methods and go for the suitable return procedures for your purchased product. Let us begin with the Zara Return Policy. Here we go.
Zara Return Policy
Let us see what does Zara’s return policy says. According to the return policy Zara allows to return of the product within 30 days from the date of purchase. Along with the return procedures, Zara does not accept the return after the completion of the time-frame which is after 30 days from the original date of the purchase. As per the Zara terms and conditions, they do not allow shoppers to return their In-store purchased items using the mailing process. Even they are not allowing to return the Online purchased item to the store.
In the next or upcoming section, you will get to know about the methods of the Zara Return Policy. So, to know the terms and conditions of the return procedures follow the flow of the under-given segment and readout carefully. Here we go with the main segment’s flow.
Covid-19 Update By Zara
Zara store is highly worried about their employees and customers. In order to safeguard their employees and their customers, they have taken many steps in order to prevent them. Here are Zara covid-19 response took care of in the stores.
- Proper sanitization is provided to the store on regular basis.
- The social distance between customers is maintained.
- Face masks are made compulsory.
- Few customers are attended at a single time to maintain distance.
Zara In-Store Return
Suppose if you have purchased something from the Online-store then you cannot return to the In-store of any Zara shop. But the return policy of Zara says that you can return the Online purchased items using the mail process. For now, here is the In-store Return Policy of Zara, which are as follows:
- First, find the nearest location of the Zara by using “Find Store“.
- The product should be in its original form and packing.
- Keep all the tags that have come along with the product.
- Take the sale receipt along with you at the Store or it won’t allow you to return the product nor for exchange.
- After going to the store went to the Return Desk and return your product with all the necessary things.
Hence, this was about the Zara In-store Return procedure. Then the next procedure is the Zara mail return process. Read the below-given segment to know about the mailing return process. Let us begin with the return through the mail process.
Zara Mail Return
Here you will get to know about the process of returning the purchased product using the mail process. Read the following steps and follow while returning the product via mail, which is as follows:
- You can return the product within 30 days from the date of purchase.
- First, you have to register or request a return at the “Official Site” of Zara.
- Then Zara will confirm your return and will send you an invoice label.
- Attach that label along with the receipt and originally packed product.
- Make sure to keep all the necessary product details in the package.
- Confirm with customer support before shipping the product.
You can call on 1-855 635 9272 for confirmation of the returning product and ask any questions or doubts freely. Next is the Exchange policy of Zara. Read the following segment to know about the Zara exchange policy.
Zara Exchange Policy
The return and exchange policy of Zara is the same. As you cannot go for the exchange after buying the product online. Even you cannot exchange the in-store purchased product via mail. Exchange policy also will allow you to exchange the product within 30 days from the original date of the purchase.
While going for the exchange make sure to bring all purchased details or the sale receipt along with you. The product should be in its original state with the following tags. If you have purchased online and want to exchange then go to Zara’s official site for the exchange procedure and if you have purchased from the store then follow the above-mentioned process of Zara In-store Return.
Thus, this was about the Zara Exchange policy. Next, is the Zara Refund policy which is as follows. After returning the product remember the refund procedure along with it. Here we go.
Zara Refund Policy
After returning the product within 30 days the return department will inspect your returned product. You will get your refund in the form of the same payment method which was done by you at the time of purchase.
Probably you will get your refund within 14 days and if it does not arrive or appear on your account balance then once confirm or request the bank for a quick process. If you have purchased using a credit card then it will get you in the form of a Gift card or merchandise credit.
Thus, this is how Zara refund policy works. Here our main portion about the Zara Return Policy ends by explaining the entire procedure of returning the purchased item from the Online Shop or the In-store shop. In the later section, there are some FAQs related to the entire article which is as follows.
Customer Service Number of Zara?
The customer service number of Zara is 1-855 635 9272 from Monday to Friday from 8.30 am to 7.30 pm (EST) and Saturday from 10:00 am to 4:00 pm (EST).
Will I able to return Zara products without a receipt?
According to the Zara return policy, you cannot return the product without a receipt.
How much time will the refund process takes?
The refund procedure will take 14 working days after the inspection of the product.
In how many days can we return the product?
You can return the product within 30 days of purchase.
What all things must be carried for return?
All purchased details or the sale receipt and the product should be in its original state with the following tags
Hence, the above given or explained information is about the Zara Return policy. Just follow the above-given process for an easy and quick return or exchange of the Zara product. For any doubts or queries, you can freely contact them on the above-given customer care number of Zara.
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