Dillards sells premium quality of clothing and wearable apparel for all age groups. No matter how keen you are while making your purchase, there are always chances of errors. Especially with clothing. Here, you’ll get to know everything about Dillards return policy along with its exclusions. If you are well aware of their return policy, it will be much easier for you to make your return.
What is Dillards Return Policy?
The main highlight of the Dillards return policy is that you’ll have to return your item within 30 days of purchase with its purchase receipt. You have to return the item unused with all tags in place. Also, Dillard’s shoe return policy requires you to return all footwear in its original box. Returns or exchanges are completely free if you get defective merchandise. Dillards also restrict returns for some specific items – refer to the non-returnable section.
Let’s see the ways you can return your in-store or online Dillards purchase with ease.
|Return Period||30 days|
|Return Method||1) In store
Can I Return an Item After Washing It?
Dillards return policy doesn’t cover returns on items if its washed, used, or have missing tags. The item needs to be in a condition that can be again put back on sale.
Are Online Returns Free At Dillards?
If you are returning online order from Dillards.com then the return shipping fees will be at your own cost.
Can I Return A Gift Item?
Dillards will happily accept your return on gift items at any of their store or online by courier. You’ll get a gift to use for your future merchandise from Dillards.
How Do I Return My Dillards Purchase?
Dillards offers flexible returns for both in-store 7 online purchases. You may return an in-store purchase at one of their stores or by courier. Online purchases can also be returned in-store or online using their return label. But for that, you must pay the return shipping fee by yourself. Let’s see how in-store and online Dillards returns work.
Take the product that you wish to return to your nearby Dillards store along with its original purchase receipt. This must be done within 30 days, and all the conditions of the Dillards return policy (item should be unused and unwashed) apply here to get your full refund. The store executive will inspect the item and refund your money to the original purchase method for all the eligible returns.
Return Your Dillards Item By Mail
Dillards return policy online helps you return both online and in-store purchases through the mail. To return your product by mail follow the simple steps mentioned below.
Return In-store Purchase By Mail – Complete Dillards return form with all the right information. If you have a receipt then provide the receipt number and if not, enter your POP number from your product. Print the shipping label.
Return Online Purchase By Mail – Go to the Dillards Online Returns page. Enter your order number and registered phone number. Hit the “online order lookup” and print the shipping label.
Note – Remember that postal mails are not free. Under Dillards return policy, you’ll be charged $9.95 for the return shipping label. So if you have a cheaper option line US postal service or another shipping service then you can use that also. If you are shipping by your self then we advise you to use a postal service that’s trackable. Here is the Dillards mailing address.
How To Ship? – Repack the item that you wish to return securely with its receipt. Attach the return shipping label and make sure to remove the previous label if you are using the original packaging. Drop the package at your nearby USPS location (or use a carrier of your choice)
After they receive your item, they’ll process your refund to the original payment method within 7-10 business days.
Dillards return policy restricts the following items from returns or exchange.
- Any personalized items.
- Clearance items that are marked down more than 65%.
- Sale items with extra discounts (25% plus additional 5% off for a limited time)
Dillards Exchange Policy
You can exchange your in-store or online purchases by directly visiting their store. They will first refund the original purchase price and then charge you for your new purchase. You can also ship the item back by mail but at your own cost. Aall standard Dillards return policy conditions and exclusions also apply on exchanges.
Dillards Refund Policy
If you want to return an item purchased using cash, debit, or credit card then you’ll get the refund to the original form of payment. If you paid using a check then you’ll have to wait 10 days to receive a cash refund. As per Dillards return policy, any payments made through PayPal will be eligible for store credit instead of a refund.
Dillards Covid-19 Response
Dillards has provided a Perfect response for the pandemics that happen this year named “covid-19.” They took many precautionary steps in order to prevent their employees as well as the customers. They worked so hard so that their employees and customers feel safe to work and come. Following are Dillard’s covid-19 responses taken by the company.
- They maintain proper social distancing between the customers and employees.
- The face mask has been made compulsory for all.
- Checking of temperature is being done.
- Proper sanitization in the workplace has been done.
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Frequently Asked Questions
Is there a Dillards return policy no receipt?
You need a receipt if you want a refund. If you want to return a gift then you will get store credit you don't have a receipt.
How to print return label?
You have to pay $8.50 for your return. Visit the Dillards official website to print your return label.
Can I return all the items?
Well, it depends. You cannot return the item which you have used unless it's having a manufacturing defect.
In how many days can I return my product back?
You can return it within 30 days of purchase.
Can I exchange my product?
Yes, as per the policy you can return or exchange the product within the time period.
Also Keep In Mind
Dillards will accept returns on most of the items if presented before 30 days(excluding non-returnable items). Also, remember the conditions of the Dillards return policy. Though to return your Dillards purchase, visiting the store is recommended but they also accept returns on in-store purchases via mail. If you have any queries, ask us in the comment section provided below. You can also check out our other articles like Forever 21 and Nordstrom return policy.