Looking to return your Michael Kors purchase? Let us help you with how. There is a Michael Kors return policy already in place. All you need to do is know a little about it and see if you are eligible for a return and how to return with ease. Whether you made a store purchase or an online purchase, we can help you throughout the process and get you an exchange or a refund, whatever you seek for.
What is Michael Kors Return Policy?
To return your purchase, Michael Kors return policy allows 30 days from the date of your purchase. You will also have to keep your return item unworn, unwashed, or altered. The return will be successful if your return is in its original condition. It is also necessary to keep your purchase receipt with you.
How Can I Return My Michael Kors Purchase?
There are two simple ways according to Michael Kors return policy to make your return. You can either visit the store or do it online. The important thing is to know whether your product is eligible for a return in both of these ways or not. Sometimes even your payment method decides the return process for you. We will see how.
Michael Kors Return Policy In-store
You must understand when ad where you can make your return. If you have purchased an item from the US store then you can only return it to a US store. This same condition also applies to Canadian stores. You will only have 30 days to return your product. In case of a return of an online purchase, your 30 days return period starts from the day your order is shipped. To return to the store you must follow these steps according to the Michael Kors return policy:
Visit the nearest store and take along the purchase receipt or the packing slip. You can then return the item in its original condition and packaging. Allow the representative to check your product and then you will be guided accordingly. You can return online or store purchases at any Michael Kors store.
Michael Kors Return Policy Online
Another good alternative is the online return process. You can simply initiate the return from your home. To start with you must check the packing slip that came along with your order. You will need to fill out some set of instructions or information. Complete that and you can then follow the Michael Kors return policy online steps:
- Pack your item with all its accessories.
- You can use the original or your packaging.
- Attach the shipping and return label on the package.
- You can then drop off the package at any US postal drop off location.
This will see you return your purchase online. You will then have to wait for Michael Kors to receive the package and reply to you.
Important to note: If your purchase was made online but for a pick-up from the store. in that case, you must contact the company using their email address at [email protected] (US) or [email protected] (Canada).
Michael Kors Return Policy Exceptions
Michael Kors has included certain circumstances that are exceptions to their policy. These exceptions can help you save time. You can easily check your return eligibility with these exceptions. These exceptions include items that do not follow the standard Michael Kors return policy or are non-returnable.
- Purchases made using PayPal can only be refunded and not exchanged.
- Merchandise purchased using PayPal can only be refunded merchandise credit.
- Customers using “Afterpay” for their purchases can not return items to the store.
- Items purchased in the US and Canada stores can only be returned to US and Canada stores respectively.
- Purchases from a Lifestyle store can only be returned to a Lifestyle store.
- Items purchased from the Outlet store can only be returned to an Outlet store.
- Purchases from the Collection store can only be returned to a Collection store.
- Merchandise returned with a gift receipt is only eligible for a refund in form of a merchandise credit.
- Monogram, engraved, and personalised items are non-returnable.
These were the exceptions to Michael Kors return policy. Now that you are aware of this, your return should be much smoother. Let us jump to the options you get after your return is successful.
Michael Kors Exchange Policy
You will have the option to exchange the one you successfully returned your item. You can exchange the product for a similar product. The difference could be maybe size or colour. The representative will guide you with the exchange details then and there. But in short, you can not exchange a returned product for a completely different product.
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Michael Kors Refund Policy
The standard Michael Kors return policy states that all your refunds will be made to the same mode of payment used for purchasing. You are also aware of the exceptions, so you know when you might not get a refund on your card. Once your return is successful your refund will be initiated and it may take some time to reflect your bank account.
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Frequently Asked Questions
1. Can I return items after 30 days?
No, Michael Kors does not allow returns after 30 days.
2. Can I return online purchases to store?
Yes, you can return your online purchase to any Michael Kors store but you should have the receipt with you.
3. Can I return a personalised item?
No, you will not be allowed to return the personalized items.
4. Can I return a gift?
Yes, you can return the gift but you will only get a refund in form of a merchandise credit.
These were the details of Michael Kors return policy. You must remember to check your return eligibility yourself first. This saves you time and you can then move ahead with the return process and make it easier for you to return. We would also recommend you check the return exception, in case your product falls under the exception then you won’t be able to return it. We would also recommend you to read our other articles on return policy like Bloomingdales and Next.