Have you also faced the issue of returning your purchase to Balenciaga? Well, if that is the case you don’t need to worry. Balenciaga has created its return policy. How much do you know about Balenciaga return policy?
Even if you don’t know anything just be with us. Here we will discuss all the details you need to know about Balenciaga, its return, refund, and exchange policy.
Table of Contents
What is Balenciaga Return Policy?
The brand provides 30 days of Balenciaga return policy from the date of their purchase. They accept returns of Balenciaga products that are eligible.
They’ll accept the returns for a full refund or exchange if you have a valid receipt. They always try their best to satisfy their customers.
Is Balenciaga Return Free?
Balenciaga’s return is free to all of their customer. So, you don’t need to worry about any charges. If you made an online purchase you would be provided a prepaid return label. Therefore, you don’t have to pay any shipping charges.
Balenciaga Return Policy Insights
All the Balenciaga products such as clothes, bags, shoes, and accessories have the same 30 days of the return policy. There are some insights. Let’s see what are those.
- If the payment is made in cash on delivery and you return the product, the refund will be transferred to your bank account.
- If the product is purchased internationally, tax and customs duties must be paid by the buyer. But, at the time of return, only the product price will be refunded and not the additional prices.
- Paypal is not accepted as a payment option for pre-orders as well as a refund method. Instead, you will be given store credit as a refund.
How To Return My Purchase At Balenciaga?
Balenciaga return policy is customer-friendly. You can make an easy return for either online or store purchases. They try their best not to make things complicated. Let us see how you can make the return to Balenciaga easily.
In-Store Balenciaga Return Policy
You can return any product purchased either from an online store or a local store to the Balenciaga store near your area. You just have to simply visit the nearest Balenciaga store in the given time frame and make a return.
Note: Don’t forget to take a valid receipt if purchased offline or an order number if purchased online.
Online Balenciaga Return Policy
The online return method is easy and simple but there are certain steps you need to follow.
- Go to their website and log in to your account.
- Go to order history, and select the product you would like to return.
- Complete the return form mentioning the proper reason for returning.
- Once you receive a confirmation mail, wrap the product in its original package.
- Attach the prepaid shipping label to the box.
- Drop the box at the nearest carrier drop-off location or visit the site and arrange for collection. You can also directly call customer service for this.
Note: Online method is the most preferred way to return under the Balenciaga return policy.
Balenciaga Return By Phone Call
If you are not satisfied and want to return or exchange the product. You can also directly call the client service at +16468891895 or send an email to [email protected].
After you receive the confirmation mail, wrap the box in the original package, attach the prepaid shipping label on it and drop it at the nearest carrier drop-off location or call customer service for arranging the collection.
Can I Return Balenciaga Without A Receipt?
Balenciaga accepts the return or exchange without a receipt. They may ask for government id proof or any alternate proof of purchase in case you do not have a valid receipt. As a refund, You can get store credit which you can use on your next purchase.
This policy may apply to selected products only. Therefore you need to know about Balenciaga return policy without receipt.
Can Balenciaga Refuse My Return?
Balenciaga has full rights to reject any of your returns. However, you must keep all the terms of the Balenciaga return policy in mind to avoid any rejection. This includes, that your item must be unused, unaltered, undamaged, and in original packaging with original tags.
Note: You will receive the product at your address within 14 days from the date of rejection.
Balenciaga Exchange Policy
Balenciaga will accept your exchange in case of any dissatisfaction. The time frame to exchange is 30 days from the date of delivery. The process will move ahead only after the return inspection.
The exchange process is similar to the return process. Balenciaga exchanges with the same product only but different colors and sizes depending on the availability of the product.
Note: If you want to exchange different products you have to apply for a refund and order the different products separately. For more information, you can read their rules and regulations.
Balenciaga Refund Policy
They will take a maximum of up to 14 days to refund back after checking the eligibility for your refund. Upon acceptance, you will receive the confirmation mail.
According to the Balenciaga return policy, only the valid person will receive the refund through the original mode of payment. Your refund will include delivery cost if any.
Note: Any cash payment will only be refunded through bank transfer.
Frequently Asked Questions
1. Is Balenciaga shipping free?
Yes, Balenciaga gives free shipping to all the customers. However, if you choose scheduled or next-day delivery you may be charged accordingly.
2. Can I cancel an order from Balenciaga?
You can cancel the order anytime you like. You need to visit their site and follow the process to cancel the order.
3. Does Balenciaga offer international shipping?
Balenciaga doesn’t offer international shipping. But they offer third-party shipments but you have to pay extra charges like tax and customs duties for that.
4. Can I return shoes without the tags?
Yes, you can return the shoes without tags but you must have a valid receipt in this situation.
It is essential to know about the Balenciaga return policy, exchange policy, and refund policy when you purchase from Balenciaga. This will help you a lot whenever you have to make any return to Balenciaga.