Over the years, Dell has made a strong foothold in today’s technology industry. From selling computers to providing different types of services we all have used their products at some stage in our life. Among its other products, Dell Laptops have gained huge popularity with their unique design and model features. When we want to buy computer products a lot of specifications need to be checked. But do you know what happens if you place the wrong order with Dell? Well, there is nothing to worry about. The Dell cancel order process is pretty simple and easy to follow.
Dell Cancel Order Details
Dell highly values its customers. And thus have a very customer-friendly Dell cancel order process. Dell does not have a specific time limit for you to cancel and thus states to do it as soon as you make your cancellation decision. Once the product has been shipped, no cancellations will be allowed.
Dell Cancel Order Process
Dell allows its customers to cancel their order after it has been placed. However, the order cancellation can only be done before the order is shipped or processed. The Dell order cancellation in two different ways-
- You can contact the customer support team with your order id and request an order cancellation.
- You can also log in to your dell account and visit the order section. If the request cancellation button glows then you may be able to cancel it.
What If I Cannot Cancel My Order?
If your order has already been processed or packed then you will not be able to cancel it. The best alternative to the Dell cancel order process is to receive your order as delivered and then you can exercise the right to cancel policy of Dell. The right to cancel policy of Dell allows your item to be returned back to Dell and get a full refund. The Dell return policy process is very simple and easy to process.
Can I Modify My Order After Purchase?
No orders can be changed or modified after the order is placed. Once you have ordered something at Dell, it is immediately entered into their system and the packaging follows the same data. To keep their orders safe from fraudulent activities, Dell does not allow to change or modify any of the details entered while ordering.
Why Did Dell Cancel My Order?
There can be times when processing the order Dell cancels the order. Let us know the reasons for which Dell can cancel your order –
- If the payment is not successfully processed while ordering.
- If the product you have ordered is no longer available.
- The order violates the trade compliance regulation.
Under all these circumstances if your order gets cancelled, you can always contact Dell customer care and get your order placed again. Additionally, you can also visit Dell.com to reorder your item again.
Dell Cancel Order Refund
Once your cancellation request is accepted by dell they will immediately initiate your refund process. It may take 15 days to reflect it to your account. However, this is true for orders cancelled before shipment. If you are exercising your right to cancel the order policy, then after your item is verified and accepted for return, your refund will be processed. If a restocking fee is applicable you will receive your refund after a 15 % deduction.
We hope you have understood the Dell cancel order process thoroughly. We would recommend you check your order twice before placing it. However, in case of any wrong order placed, it is best to contact their customer service immediately. If the order is shipped it is best to return the item and get back your refund as soon as possible. If your item goes out of stock, then a restocking fee charges it deducted from your total paid amount.