Dollar Tree’s vast offering of food, toys, housewares, and health supplies makes it a perfect home supply store. Shopping is all fun until something goes wrong. What if you want to return something to Dollar Tree that isn’t satisfactory? We wanted answers and discovered the following things about the Dollar Tree return policy that can help you make the best of your situation.
What is Dollar Tree Return Policy?
As per the Dollar Tree return policy, all of their offerings are final sales and are non-refundable. This goes for both in-store and online items. The return policy of Dollar Tree only allows you to exchange your item if you return it unopened with its purchase receipt. Let’s see how can you exchange your item.
How Can I Return Seasonal Items At Dollar Tree?
No, Seasonal items like Halloween items cannot be returned at Dollar Tree store for an exchange or refund.
Will Dollar Tree Accept Opened Items For Return?
No, Dollar tree only accepts unopened items with original receipts.
How To Return To Dollar Tree Store
For in-store purchases, take your item over to the same store and reach out to any executive regarding your return. As all items are final sales, Dollar Tree will not offer a refund. However, as long as your item is unopened and you have your purchase receipt, the store management will help you out by offering an exchange/swap with another item. You may also contact their customer support from their official site for any further queries.
Dollar Tree Return Policy For Online Purchases
If your online order arrived damaged or there are other issues, simply call their customer support at 1-877-530-8733 and they’ll surely resolve your issue. Items sold on their official website are also non-refundable. So they’ll most like provide you with an exchange.
Dollar Tree Return Policy – Seasonal Items
Unfortunately, Dollar Tree doesn’t accept returns on seasonal and holiday items in any case. These are not eligible for exchanges also. So, once you buy them they are yours to keep.
Can You Return Without a Receipt?
Unfortunately, you’ll not be able to return your item without its receipt. Dollar Tree sells general household merchandise and without a receipt, it is difficult to tell whether you bought from them or not. So without a receipt, the store staff will not be able to help you with returns.
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Can I Redeem Dollar Tree Gift Cards?
Unfortunately, redeeming a Dollar Tree gift card/coupon for cash is not possible. Not to mention, if your card/coupon is worth $5 and your order total is $4, you’ll not get your $1 cashback. It’ll be loaded back to the card. Unless your local law enforces to do so, the Dollar Tree return policy does not cover returns on gift cards or offer you a cashback on them.
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In Short
Dollar Tree return policy doesn’t cover refunds on any in-store or online purchases. However, you can easily get your unopened item replaced as long as you have the original receipt. For any unfortunate experience with your online order, you can dial their customer support where they promise to offer a resolution. lastly, seasonal items are not eligible for a return or exchange. Hope that you got all the answers. Be sure to check out the return policy of similar brands like Stockx and Etsy.
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