If you wish to return a pair of shoes or any product bought from Foot Locker then no need to worry. We have covered all the necessary details regarding the Foot Locker return policy. In addition, we have also included the Foot Locker refund and exchange policies that will also help you in the process. This will give you a complete picture of how you can easily initiate a return, refund, or exchange for a product purchased from Foot Locker.
Table of Contents
What is Foot Locker Return Policy?
As a well-established brand, Foot Locker strives not only to provide the best products but also to ensure the utmost customer satisfaction. The Foot Locker return policy enables customers to return all eligible items within 45 days of shipment. The item should be in new condition with original tags attached. You must have your invoice or packing slip to be eligible for a refund.
Can I Return After 45 days?
Under the Foot Locker return policy, you’ll only get a refund for returns within 45 days of delivery. Foot Loker will not refund your money nor it will return your item if you send it to their distribution center after this after 45 days
Do I Need To Return The Original Packaging?
Yes. Foot Locker needs you to return the item in its original box packaging along with all tags attached.
Are Online Returns Free At Foot Locker?
If you want to return for a refund, then Foot Locker will deduct a $6.99 fee when you use their included Ready Returns Label. You won’t be charged this fee if you are requesting an exchange instead.
How Can I Return Foot Locker Items?
In the US, for returning a product to Foot Locker you can either go to a store or return the product by mail. Read ahead to find out how you can return a product:
Foot Locker Return Policy In-Store
For this, you simply have to go to the nearest Foot Locker store near you. You can locate their nearest store. Carry the item that you want to return along with the order invoice or shipping confirmation. Approach any salesperson at the store, and they will be able to help you initiate your return.
Foot Locker Return Policy Online
To return a product purchased from Footlocker.com, you are required to return your product by mail. Include the following in your package:
- There is a return form located on the rear side of the original invoice of your order. Make sure to include this in your return package.
- Print this return form and include it in your return package.
- If you are unable to get a return form write down your name, address, and phone number on paper and include that in your return package.
- Now, properly pack the items that you want to return. Make sure to seal the package properly, to avoid damaging the product.
- Next, attach the SmartLabel and drop the package in your mailbox or at your local post office. Alternatively, you can also choose to send the package via Federal Express or Ground Service to the given address of their return department on their official website.
Please note that Foot Locker has the right to refuse a return for any returns made after 45 days of purchase. According to the Foot Locker return policy, the company might also not accept a return if the product is not in its original condition.
Foot Locker Exchange Policy
The Foot Locker Exchange Policy facilitates easy exchanges for any product that you are not happy with. If you are returning a product by mail, and want an exchange, please make sure to mention the style number, size, and color of the product that you want in exchange for your original purchase. Foot Locker return policy covers free exchanges, but this excludes bulk orders as well as express shipping. Also, note that to avail of the benefits of the free exchange policy, the entire exchange must be shipped to a single address only.
Please note that exchanges are subject to the availability of products. If the product that you want in exchange for your original purchase is not available, they will provide you with a refund instead.
Foot Locker Refund Policy
refunds are generally processed in the original form of payment. Refunds include the product and tax amount only.
- If you paid for your order by PayPal, you can only return it by mail. Your refund is processed as soon as the return package is received and reviewed at a Foot Locker warehouse.
- Remember that online returns are not free. Under the Foot Locker return policy, they’ll deduct a $6.99 smart label fee from your refund amount.
In the case of returning an in-store purchase, if you do not have a receipt, you will not get a refund. Instead, your product will be eligible for an exchange or a store credit only up to the current price. The same thing applies if you have a gift receipt.
Foot Locker COVID-19 Updates
Foot Locker is very preventative for their employees as well as the customers. They took the following steps to prevent the customers as well as the associates.
- Masks are made compulsory for all who enter the Foot Locker store.
- Proper sanitization is done for all the customers and employees.
- All the fitting rooms are shut down.
- E-receipts will be available to limit contact.
Frequently Asked Questions
How do I contact Foot Locker's Customer Care?
You can call Foot Locker's Customer Customer Care Department at 1.800.991.6815.
What is a SmartLabel?
A SmartLabel is a pre-paid, pre-addressed postal return label for returns or exchanges. It can be used for domestic US Returns only.
In how many days can we return the product?
Foot Locker Return Policy allows you to return the products you ordered online within 45 days after delivery of the product.
What is the address for returning the product?
Return/Exchange Department Foot Locker 500 N 72nd Ave Wausau, WI 54401
Does Foot Locker accept COD Returns?
No, Foot Locker does not accept COD Returns.
Also, Keep in Mind!
We have tried our best to provide you with all relevant information regarding the Foot Locker Return Policy in this article. The article explains how you can return a product to Foot Locker, and how you will get a refund for your return, through the Foot Locker Refund Policy. It also explains the Foot Locker Exchange Policy. The article also answers a few Frequently Asked Questions.
If you have any doubts or queries regarding this article, feel free to ask them in the comment section below! We would also love to know your views about this article in the comment section! You can also find similar articles on our site, for brands such as Autozone and Zappos.