It is one of our right to know information about the company’s policies which help us. Policies that are made for us. We are here to exactly provide you with such information. If you would know about the policies of the various companies it would help you to shop better. Here we are going to talk about the Radio Shack Return Policy.
Radio Shack has created this policy for its customers. This provides us the benefit of returning any product after we buy it. Now we cannot just buy it, use it, and return it. This policy is kept in place for emergencies.
These emergencies can be of many types. There are so many customers of Radio Shack and as a company, you may hear about a lot of issues that customers face. The larger the company, the larger the possibility of issues concerning returns. Let us now jump onto the topic where we will discuss what is stated in the Radio Shack Return Policy.
Radio Shack Return Policy States:
Radio Shack is a customer-centric company when it comes to customer satisfaction. They truly look after their customer’s issues. In their return policy, they have stated if any of their customers are not happy with his/her product then they can return their product within a time frame of 30 days.
This 30 days time frame will help you return almost all the products available at Radio Shack. Now, why we said almost? well, we focused on the word almost because not all products can be returned within 30 days. There is a difference. This difference will be cleared to you in the section “Radio Shack Exceptions” that is below in this very same article.
They also have a little different policy for purchases made from their store and purchases made online. To return such types of products, you need to follow some particular instructions. We will bifurcate these two sections in our article for better understanding. We will now turn our attention to the exceptions stated in the Radio Shack Return Policy.
Radio Shak Coronavirus Updates
Due to covid-19, radio Shak follows all the rules and regulations provided by state, federal, and local government. So, some of their stores are closed and some stores vary their effective time. For the betterment of the employees and the customers, they took the following steps.
- Only essential staff are working there and many of the staff are allowed to work from home.
- Any of the employees who is sick or comes in contact with any of the sick people are allowed to stay home with full pay.
- The staff working in the distribution center maintains social distancing.
- Sanitization is provided all over the store and employees are allowed to sanitize their hands.
- All the products arriving in the store are being quarantined for 24 hours before getting shipped to customers.
Radio Shack Exceptions
Now, this section will help you to understand what products you cannot return within 30 days from your purchase. There are certain items that are restricted from returning back to Radio Shack. Whenever you make an online purchase please check the item you are purchasing because if it is not eligible for a return. Radio Shack will mention it there and then.
We will now have a look at the list that will guide you towards non-returnable items of Radio Shack.
- Resold products or any kind of alteration on a product is non-returnable.
- Customers cannot remove the tags from any product. This makes the product ineligible.
- Any kind of software, once opened cannot be returned.
- Products like memory card and pen drive that works properly cannot be returned for any other reason.
If you buy any product from the online store of Radio Shack, you can make your return to any store of Radio Shack. In case of any purchases from stores. They can only be returned to the stores and cannot be returned to their online stores. The above list will prove helpful to know where your product stands.
Radio Shack Return Policy Process
This is a very important part of the article. You will learn two ways of returning your product. Whether you make a store purchase or an online purchase. Let us start with how will you return your product when purchased from the online store of Radio Shack.
- To start your return, you will need your registered email id.
- Visit the Radio Shack Return Page. The page should look like this.
- Enter the email id in the box.
- Click on “Start a Return.”
- You will get a list of your purchased or ordered items.
- Select the item or items you want to return.
- You will get your free shipping label if you are eligible for a return.
- After this, Radio Shack will mail you regarding your Refund.
- Then, you can return your product through any mail service.
- Don’t forget to attach the shipping label.
This completes your return process for items purchased from the online stores of Radio Shack. Let us move to the process of returning in-store purchases. It is more of an instructions list than a process.
- The product you return must be in a new condition.
- Your product must not be used prior to making a return.
- You will need your original bill receipt while making your return.
- Take your card with you if you made your purchase from a card.
Here we complete our process to return. This section included how you can make your return of items purchased from the store or online. Let us move onto another section concerning the Radio Shack Exchange Policy.
Radio Shack Exchange Policy States:
Radio shack does provide an exchange policy. This means you can choose either to get a refund for your returned product. If not, then you can choose to exchange your product with the same product. You cannot exchange your computer for a pen drive and also get a refund. Radio Shack Exchange Policy clearly states you will get either one of the choices.
In case, you are delivered with a defective item. Please click on the link here and redirect yourself to the customer service of Radio Shack. Provide the customer service representative with your order number and tracking number. Radio Shack promises to repair or exchange your product within 90 days from the time your product got delivered.
Radio Shack Refund Policy States:
The other option after you make your return is to ask for a refund. You will get your refund based on the inspection of your returned product to Radio Shack. If your return is accepted. You will get your return the same method you used to make your purchase. Radio Shack Refund Policy is crucial to understand. You wouldn’t want your money to be wasted on a technicality. They promise to process your return within 2 days i.e. 48 hours of business days.
Frequently Asked Questions
Can I get store credits?
Yes, you can ask for a store credit which will be in expense to your refund money.
Can I return Radio Shack products without receipts?
No, you are not eligible to make your return without any proof of your purchase.
Where can I send my complaint to Radio Shack?
800-843-7422 is their customer service number
What is the time period for return?
Radio Shack promises to repair or exchange your product within 90 days from the time your product got delivered.
In how many days will I get my refund back?
They promise to process your refund within 2 days i.e. 48 hours of business days.
We will end our article here, This article’s information is best to our knowledge. We have provided information based on our research. This article also contains a comment box below our article. This is for all our readers who have any kind of doubts or discussion they want to do with us. If you share your experience with us. It will help us get different perspectives on this article and maybe we can add something to this article to make it more effective. Don’t forget to check out our other articles. Nike Return Policy, Macy’s Return Policy.