Don’t get confused between Ping computer software and Ping golf manufacturer. This whole article is on a Ping golf manufacturer. If you are worried that by mistake you bought the product or your eyes are not getting satisfaction. Then there is nothing to worry about. In the following article, you will get to know every detail of the Ping Return Policy.
The main segment contains the explanation on the return policy, exchange policy, and refund policy of the Ping. If you want to follow the process very easily then read or pursue the article carefully. Let us begin with the introduction part of the Ping.
Table of Contents
Preface of Ping
Ping is a golf manufacturer company located in the United States of America. Their fabrication of thing is golf equipment in Phonix, Arizona, US. The founder of ping is Karsten Solheim. This company was started in the garage and was known as “PING A1” and now it is known as PING (golf).
Ping Return Policy is direct and honorably available for 30 days from the due date of the purchase. If you are eager to know more related to that you read the below portion of the return policy procedure. Under this segment, you will find out the procedure for the online and in-store management of the return policy.
Ping Coronavirus Response
In response to the coronavirus outbreak, ping closed its stores in order to safeguard its employees and customers. They remained closed for some time till the notice of the government to start the stores and when they started the store back they come up with new safety features. They made the face mask compulsory for all the ones who enter the store. Proper social distancing must be maintained by each and everyone there.
Presentation of Ping Return Policy
The presentation of the return policy consists of two different ways. The below information will be helpful to you for a better understanding of the return policy. You can go to the Online return process or Store return process, which are as follows:
Here are the simple ways to apply for the online return policy of Ping. Points to make sure while doing the online return are as follows:
- The product should be in its initial condition.
- Remember to attach order detail slip, receipt, tag while returning.
- Fill the form which is provided at the back of the Invoice.
- Attach the form with the returning product along with the return label.
- Post your return product to the Return Department of the US or UK.
- Before shipping your product confirm by calling: +44 (0)1427 619228 or by email: [email protected].
- Keep the tracking detail of your shipping product.
Hence, these are the following steps you should know while returning your product online. Next is about the store return policy of Ping.
Here are the simple ways to apply for the store return policy of Ping. Points to make sure while doing store return are as follows:
Visit any nearest store location to return a purchased product from the store or ping.com. Bring your order details and Return form and also bring your credit card if you used it while purchasing. Also, remember to bring your sale receipt with you to the store. The store will also demand the original item along with a tag and all. Ping allows returning the online shopped items to the store.
Thus, this was about the presentation of the Ping Return policy. They had allocated two ways by which customers can easily return the product which is defective, damaged, or purchased by chance. Next, is the exchange policy of the Ping. Here we go.
Exchange The Product at Ping
Ping Exchange Policy is very candid. If you understood the return policy, there will be no problem to understand the exchange policy because both are similar cooperating. The exchange policy works the same way the return policy works. The deadline and the exceptions on products have no change in it.
What changes are when you go to return your product instead of getting a refund you can ask for an exchange of the product. The exchange is only possible if the product was already delivered damaged. In that case, you can contact goodwill and let them know about the situation.
You will have to go to the store, Ping will not send any executive or delivery boy to collect your product. You will have to go to the nearby store at any location and explain your situation. They will exchange your product but the exchanged product will be considered by following some rules and policies. You cannot buy anything different even if the amount is the same. You will be permitted to buy the same product or the same brand item.
Hence, this was about the Ping Exchange policy. After understanding the return and exchange policy of ping let us make you understand their refund policy, which is in the below-given segment. Let us go ahead.
Ping refund policy considers some following rules for the US and UK customers. Here are some simple terms to follow after returning the item for consideration of the refund procedure, which contains the below points:
- If the product in the original state then only you will get a refund.
- The refund process will take 15 working days.
- After the verification of the product, you will receive a confirmation mail based on a refund process.
- On the same source of payment method, while purchasing, they will provide you your refund.
- Shipping charges or any other charges accept the product charge is not refundable.
Thereby, there were about some points you should be careful while returning/ exchanging the product. In the below-given section, there are some FAQs you can refer to for a better understanding of the basic detail on the Ping Return Policy.
What is Customer Care number for US customers?
You can call at customer care supportive on 1(800)474-6434 for any help.
What is Customer Care number for the U.K. customers?
Customer care executive will help you by calling on +44 (0)1427 619228 for any help.
What is the Email Id of Customer Care service of the US and UK?
Email Id of Customer Care service is [email protected].
In how much time I will receive a refund?
You will receive your refund after 15 days, after the verification of the returned product.
Is return policy same for US and UK?
According to the Ping company, applicable return policy is the same for US customers and UK customers.
Is there any non-returnable items at PING?
According to the Ping Return Policy there are no such items are there as non-returnable.
Thereby, you know now what Ping Return Policy consists of. As you read you know the return policy allows you to return the product within 30 days from its original purchase. You can return your item by following any of the processes whether it is the online return or store return both will satisfy you with your returning procedure. The exchange policy is as same as the return policy. You can go and return/exchange your item by going to the nearby store of the Ping. The refund process will only take 15 working days after verifying your returned product.
For more queries or doubts you can call on customer care number: +44 (0)1427 619228 or by email [email protected]. You can also follow us on Facebook, Twitter, Instagram, and Youtube. Please do give feedback or comments in the below-given section. Thanks for reading. You can read more like these articles – Zappos Return Policy, Shutterfly Return Policy, and Best Buy Return Policy.