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Cartier Return Policy | Successfully Return Your Product & Get A Refund

Cartier Return Policy | Successfully Return Your Product & Get A Refund

May 5, 2022 By Amy Leave a Comment

Cartier is one of the most wanted brands in terms of their impressive merchandise. The brand’s merchandise is a unique mechanism that catches an eye. The online and in-store collection of the brand is speechless. You might want to know how to get the right product at right time. Before you order the products online, you might want to go through the Cartier return policy. Here we present the process of how to do free returns and get refunds smoothly.

Table of Contents

  • What is Cartier Return Policy?
  • How Can I Return A Defective Piece At Cartier’s?
  • Cartier Holiday Return
  • Cartier Gift Return Policy
  • Can I Return An Unsealed Product At Cartier?
  • How to Return A Cartier Creation?
  • Cartier Exchange Policy
  • Cartier Refund Policy
  • Frequently Asked Questions
    • 1. What is RAN?
    • 2. In which condition does Cartier accepts the return/
    • 3. How long does it take for a Cartier refund to be credited in the account?
    • 4. How to get a Cartier creation gift exchanged?
  • Also, Keep in Mind

What is Cartier Return Policy?

Cartier creations bought online or through e-boutique have to return within 30 days of purchase. You may return a carrier product in a new and unused form. All the price tags, stickers and protective materials have to be intact. As Cartier return policy states there should be no usage of products when you return them. You have to attach an appropriate sales receipt with the package along with its original packaging. 

Cartier return policy

Cartier Return Policy
Return Period
30 Days
Return Method
Via Mail or Instore
Contact Number
855-888-8798
Official Website
Cartier

How Can I Return A Defective Piece At Cartier’s?

Nevertheless, return the product by keeping the Cartier return policy in mind. Cartier classifies whether the product is damaged or not and then decides it as a defective piece. If the product is worn and then the damage is driven, then it won’t be thought of as a defective piece. Following are the solutions to replace the defective piece.

  • The brand will replace the same item with the available one
  • The brand proposes an exchange for another Cartier creation
  • You might have to replace it with another item with a higher value

Cartier Holiday Return

The holiday returns according to the Cartier return policy are held out till Jan 15th whose purchase is made between Nov 1st and Dec 31st. To process an exchange and refund you can also visit the nearest boutique in United Sate. The conditions should match the products that you want to return. An item can only be repaid in its perfect condition. You also have to attach the invoice which is in your email inbox at the time of your purchase. The gift recipient has to pay additional money if they choose a product with higher value.

Cartier Gift Return Policy

Cartier holiday returns

You can buy a gift for your family and friends from the official website of Cartier. The Cartier return policy is applicable to gift returns as well. A customer must have an original invoice while a gift recipient asks for an exchange. The products which are intentionally sabotaged cannot get exchanged or returned.

Can I Return An Unsealed Product At Cartier?

No, an open package will not be accepted by the brand. If the product is used or worn then the brand denies its replacement. They strongly recommend returning the products which are new and unworn. Cartier return policy bans accepting used products. For more details, you can contact customer care number: 855-888-8798 or email them from the official website.

How to Return A Cartier Creation?

Cartier creations are unique and fine. The brand provides custom made jewellery to its buyer. You might get the wrong package or face some issues while returning the products. To avoid such queries go through the guidelines while returning a product. The purchase made online or in-store must start its process of return within 30 days of its shipment. The return process in-store includes the following things.

Cartier return product

  • Request a RAN (Return Authorisation Number) before returning the product
  • Fill up the return/exchange form with complete information
  • Affix a pre-paid delivery label and seal the package
  • Drop or call any preferable carriers service
  • Watches should be intact and with the same number of links
  • Special products will not get a refund
  • Customers cannot exchange special orders

We recommend that you should keep a tracking number on your return label to make returns & exchanges easy.

You may also like: Lululemon Return Policy & Lulus Return Policy

Cartier Exchange Policy

Within 30 days you can return the products and ask for an exchange.  The exchange process can only take place in e-boutiques with the help of shipment details. The original invoice should be handy in case of exchanges and returns. Shipment bill plays a major role in returns and exchange. The billing receipt is proof of your purchase. The gift recipient or the buyer can buy the same amount of items.

Cartier Exchange Policy
Exchange Period
30 Days
Exchange Method
In Store or Online

Cartier Refund Policy

If the product does not satisfy the customer then they can bring it for a return. Within 14 days of return, the amount of refund will reflect in your account. While following certain conditions of the Cartier return policy, the product goes through an exchange process. The refund amount will not include the initial shipping charges for the product. Refunds reflect in the account through the original mode of payment.

Cartier Refund Policy
Refund Period
14 Business Days
Refund Method
Original Mode of Payment

Frequently Asked Questions

1. What is RAN?

Return Authorisation Number is requested by the customer before starting the process of return.

2. In which condition does Cartier accepts the return/

Cartier acceptions all creations in their pristine form within 30 days of purchase.

3. How long does it take for a Cartier refund to be credited in the account?

A refund takes 14 business days to reflect in the account.

4. How to get a Cartier creation gift exchanged?

You can exchange the gift online or in your nearest Cartier boutique.

Also, Keep in Mind

Only customers can request a return or exchange for the products. Cartier provides exchange and free returns within the limit they have mentioned. Buyers can gain the full price of the purchase by following the conditions of the Cartier return policy. You will be able to make your returns at Cartier easy. Go through similar content about return policies like Windsor Return Policy & West El Return Policy

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