Redbox is an American/Canadian company that offers movie rentals and free live TV services. It basically works like a vending machine for movies. In any case, if you are unhappy with the service you can take help from the Redbox return policy.
Unlike their other competitors, Redbox has an “anywhere return” policy which helps customers to return their rentals to any Redbox kiosk. Get insights about getting a refund for your plan.
What is Redbox Return Policy?
The Redbox return policy makes returns very easy and it’s quite different from other rental stores. If you have rented a movie for a day, you can return it to your nearest Redbox before 9:00 pm the next day and avoid any extra charges.
Note that you may return movie rentals for up to 17 days, while for games for up to 23 days. If you fail to return during this time period then you’ll have to buy the movie/game by paying the difference amount.
Does Redbox Provide Free Returns?
Returning your DVDs at Redbox is absolutely free of cost unless you fail to return it on time. You will be liable for additional charges if your return is past the timeframe.
If you rent a disk for $4 for one day and you failed to return it the next day by 9:00 pm, you will have to pay the tax plus another $4 rent for the following day.
What if I Receive Damaged Discs?
According to Redbox return policy, if your movie disc came defective, you should first call their customer care (1-866-733-2693). If you do not let them know and try to return it, Redbox will charge extra on your payment for that defective disc.
Conditions of Redbox Return Policy
Returns on rent of movies, games, and TV shows are subject to certain return conditions. Here’s a complete list of things you should know.
- You may only return your purchase at a Redbox store within the US.
- As each day passes after the return period, additional charges will be applicable which is $1.50 per day.
- The max charge for the rental period for movies is $29.75 + tax, and for Blu-Ray discs it is $34.
- There is a max charge of $69 + tax for video games.
- Copying and transferring Redbox movies will lead to serious crime.
How Can I Return to Redbox?
Returning to Redbox is fairly easy and simple as there is no mailing paperwork involved.You can return your movie or game DVD to any Redbox in the U.S. Just keep in mind that Redbox return policy is quite strict when it comes to return windows.
- Go to a box that’s near to you and click on the option “Return a DVD”.
- Insert the disc you want to return into the machine.
- Get your return receipt when the machine prompts.
Note: Refunds are not possible for any purchased movies/games. You can only return rental purchases before the window expires.
Redbox Exchange Policy
If your disk came defective, you may visit the same Redbox store and opt for an exchange. All you need to do is press the “Replace DVD” option and place the disc back in the slot. You will get your new DVD soon.
You might also like: Barnes and Noble Return Policy
Redbox Refund Policy
The Redbox return policy has mentioned the refund window only in case of returning DVDs. If you bought a DVD, the refund request should be placed within 90 days. You’ll get a refund to your original account within 5/7 business days.
Whereas there is no transparent timeline given by Redbox for other merchandise. So it’s tough to say how soon they provide refunds.
You can always return a defective disc for a full refund or an exchange. This refund is on-demand.
- Contact them at 1.866.733.2693
- Provide them with the details such as barcode, rental/purchase time, and kiosk location
You would like to read this: Guitar Center Return Policy
Frequently Asked Questions
1. For how long can I rent a movie at Redbox?
You may rent a movie disk for a maximum of 17 days. After that you won't be able to return it.
2. What does maximum rental return period mean?
It means, after that time has passed, the disc will be officially yours. You'll have to pay the remaining amount to purchase it.
3. Can I return my item at any Redbox?
You can return your rented item at any Redbox in the U.S.
4. What if I lost or misplaced my DVD?
In that case you'll have to pay additional charges to Redbox.
Hopefully, we’ve cleared out all the questions about the Redbox return policy. The above details will assist you in returning your disc, DVDs, or other merchandise back to Redbox. If you want to know more about similar stores, here are the insights on GameStop and Savers return policies.